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Matt Wallaert
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Digital Workspace Lead

Picnic

Picnic

Düsseldorf, Germany
Posted on Dec 17, 2025

Digital Workspace Lead

In a nutshell

As a Digital Workspace Lead DE, you will take on a key role within our German Digital Workspace team, driving the stability, performance, and scalability of our local IT operations. You’ll combine hands-on technical expertise with leadership and strategic thinking to ensure that our offices and infrastructure run smoothly—supporting our teams in doing their best work every day.

You’ll lead a small but dedicated team, guiding technology decisions, fostering a culture of ownership and growth, and continuously improving our processes. From setting up new locations, to managing hardware and software across our German sites, you’ll be the go-to expert ensuring our digital workspace remains reliable, secure, and future-ready.

You’ll thrive in an environment that values initiative, accountability, and agility. Whether it's refining IT workflows, rolling out new tools, or responding quickly to infrastructure challenges, you’ll play a crucial role in keeping our operations resilient and efficient.

Tricks of the trade

Ownership: Lead by example by setting clear goals, fostering independence, and building a strong culture of accountability within the Digital Workspace DE team
Impact: Drive the growth and maturity of the local IT function by improving team structure, closing process gaps, and ensuring consistently high-quality IT support
Problem-Solving: Provide technical guidance and hands-on support to help unblock the team on complex operational and technical challenges
Mentorship: Conduct 1:1s and yearly performance reviews in collaboration with your manager and HR, while coaching team members to grow their skills and ownership.
Collaboration: Work closely with the Dutch team to align strategies, maintain consistency across regions, and promote best practices
Support: Ensure day-to-day IT operations run smoothly, while enabling the team to scale effectively in line with the organization’s rapid growth
Our Tech: Atlassian (Jira, Confluence), Google Workspace, Slack, SOTI, Workspace ONE, Windows, macOS, ChromeOS, Microsoft

We’re looking for

Bachelor’s degree, preferably in IT Management, Computer Networks, or a related field
A structured, self-driven leader thriving in fast-paced, evolving environments, able to work independently and collaborate effectively
Curious, analytical, and detail-oriented with a problem-solving mindset focused on prevention as well as resolution
Approachable and communicative, balancing people skills with technical expertise; experienced in office setups, process improvements, and team support
Hands-on experience with Atlassian (Jira, Confluence), Google Workspace, Slack
Skilled in Mobile Device Management platforms such as SOTI or Workspace ONE
Confident managing hardware environments across Windows and macOS, including onboarding, configuration, and support
Fluent in German and English
EU working permit or citizenship
Willingness to travel occasionally to other company locations (e.g. Amsterdam or Hamburg offices, and fulfillment centers across Germany)

You can look forward to this

Experience the dynamic atmosphere of an innovative scale-up and become part of a team that achieves great things together
Work in a motivated, international team and look forward to unforgettable team events
Enjoy free lunch, snacks and drinks at all our picnic locations – always fresh and delicious
With 30 days of vacation per year (with a 40-hour week), you ensure the perfect balance between work and relaxation
We will provide you with a picnic laptop and a smartphone
Look forward to a variety of discounts, vouchers and other benefits that will sweeten your life
Travel throughout Germany with your Picnic-subsidized Deutschlandticket
Stay fit and full of energy - with Lease-a-Bike you can get to work sustainably, healthily and flexibly