Microsoft 365 Copilot is powered by Work IQ, the intelligence layer that personalizes Copilot and agents to how work actually happens across an organization. Work IQ brings together secure enterprise data, contextual understanding, and skills & tools so Copilot can reason over work – not just retrieve information. At the foundation of this system is the Microsoft 365 knowledge platform, including SharePoint and OneDrive, which provide information-protected access to the content, signals, and metadata that ground AI in trusted organizational knowledge.

We’re hiring a Senior Product Marketing Manager to lead product marketing for custom AI skills within this Work IQ-powered ecosystem. Custom AI skills package organizational knowledge – such as standards, terminology, governance rules, and business logic – so Copilot and agents operate in ways that reflect how a specific organization works, rather than responding generically. This role will define how custom skills are positioned across Microsoft 365 apps, Copilot, and agent experiences, and how they relate to Work IQ, the knowledge platform, and Agent 365 management and governance. You will create clarity around core concepts – such as skills vs. custom agents, where skills live, and how they are managed – while ensuring the story stays grounded in product truth and enterprise trust. This is a strategic, cross-portfolio role for a marketer who excels at turning complex AI systems into clear, durable mental models for customers, IT, and the field.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

• Own the product marketing narrative for custom AI skills as a core part of Work IQ and Microsoft 365 Copilot.
• Define how skills fit within Work IQ’s skills & tools layer, and how they complement the data and context provided by the Microsoft 365 knowledge platform
• Establish clear conceptual frameworks that explain:
• What custom AI skills are and when they are used
• How skills differ from, complement, and power custom agents
• Where skills are created, stored, discovered, and managed (including Agent 365)
• Partner with product and engineering teams across Microsoft 365 apps, Copilot, and agents to ensure shared terminology, positioning, and product truth.
• Develop positioning, messaging, and value propositions that articulate why skills are essential for enterprise-ready AI: relevance, trust, security, and scale.
• Create high impact assets including core story decks, explainers, launch narratives, Frequently Asked Questions (FAQs), and field enablement, grounded in Work IQ and knowledge platform scenarios.
• Shape competitive differentiation, especially around Microsoft’s ability to ground skills in first party content, permissions, and organizational signals—beyond connector only approaches.
• Act as a strategic connector across marketing, ensuring the skills + Work IQ story is applied consistently in launches, analyst conversations, and customer engagements.
• Embody our Culture and Values

Required/minimum qualifications

• Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years experience in product marketing
• OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in product marketing
• OR equivalent experience.

Additional or preferred qualifications

• Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in product marketing
• OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in product marketing
• OR equivalent experience.
• Experience influencing cross functional partners across engineering, product, and marketing without direct authority
• 8+ years experience in enterprise software, AI platforms, or extensible systems.
• Experience with knowledge platforms, content management, or permission based systems (e.g., SharePoint, OneDrive, or comparable technologies).
• Experience with knowledge platforms, content management, or permission based systems (e.g., SharePoint, OneDrive, or comparable technologies).
• Experience marketing AI customization models (skills, rules, agents, plugins, or domain grounding).
• Experience in category or competitive marketing, especially where conceptual clarity is a differentiator.
• Experience supporting analyst briefings or large customer engagements on AI strategy and architecture.

Product Marketing IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.