Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.

Cloud Supply Chain Global Operations (CSGO) organization within CSCP manages business operations performance and supplies hardware to the datacenters. Well-defined and executed supply chain management ensures reliable, on-time performance and optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Own end‑to‑end Pre‑Dock execution for assigned deployments, ensuring all readiness activities (materials, provisioning, cabling, configuration, data readiness) are completed prior to rack arrival to meet CTD and SLA commitments.
• Serve as the single‑threaded owner for Pre‑Dock outcomes, proactively identifying risks, dependencies, and blockers, and driving mitigation across CSCP, CMOF, DC Ops, Engineering, and regional deployment teams.
• Drive predictable cycle‑time performance, leveraging prioritization signals and operational data to sequence work based on business impact, deployment criticality, and capacity constraints.
• Deliver actionable insights and executive‑ready reporting on Pre‑Dock health, CTD performance, SLA attainment, and escapes—translating complex operational data into clear narratives for leadership and partners.
• Lead continuous improvement initiatives to reduce Pre‑Dock cycle time and variability through process standardization, automation, tooling enhancements, and elimination of manual handoffs.

Required Qualifications:

• Experience in cloud infrastructure, data center deployment, supply chain, manufacturing operations, or readiness engineering environments, preferably supporting large‑scale, global deployments.
• Demonstrated success owning complex, cross‑functional execution efforts with multiple dependencies across engineering, operations, and supply chain teams.
• Strong analytical and problem‑solving skills, with experience using data to prioritize work, identify risks, and drive operational decisions (e.g., cycle time, SLA, readiness metrics).
• Experience driving process improvement initiatives, including standardization, automation, or tooling enhancements that improve reliability, predictability, or efficiency.
• Proven ability to communicate clearly and influence without authority, translating complex operational issues into concise, actionable insights for leadership and partner teams.
• Experience working in fast‑paced, ambiguous environments with shifting priorities while maintaining accountability for outcomes.

#CSCP #CSCPJobs

Technical Solution Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.