At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. ​

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SME&C is more than a sales organization - it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. ​

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

This is an opportunity to join SME&C EMEA HQ / CVP Office, supporting the Chief of Staff and partnering closely with teams across EMEA to grow the business and culture! You will operate in an agile, learning‑oriented, international environment, ensuring strong business operations and organizational health to enable sustained growth.

As a Business Program Manager in the CVP Office, you will lead strategic, cross‑EMEA programs - expanding your network, building deep business acumen, sharpening stakeholder and communication skills, and mastering agility in a dynamic organization.

Business Operations

• Partner with the Chief of Staff to drive the Leadership and Strategy agenda, coordinating closely with strategic partners to enable business success and measurable outcomes.
• Execute and operationalize business plans to ensure continuity, precision, and timely delivery of priorities.
• Collaborate with senior leaders and crossfunctional‑functional Microsoft teams to design and deliver execution plans, leading core processes to ensure alignment, accountability, and effective execution across the organization.

Program Management

• Drives cross-team projects as needed to meet the changing business environment and manage complex business needs. Engages in project management or may act as a project/program manager to ensure organization-wide implementation of strategic efforts that require hands-on coordination across multiple functional disciplines and business organizations.
• Act as connection point into other teams ensuring cross-team alignment, collaboration and feedback loops – e.g., SME&C Core team.

Organizational Health & People Plans

• Supports Chief of Staff in monitoring team/organization health and supports the leader in responding to team opportunities, as well as leading culture initiatives. Capitalizes on team strengths and identifies development areas through bi-annual Employees Signals results.

Customer & Partner Engagements

• Prepares Business Leader for external customer and partner meetings. Proactively and thoroughly collects all required and relevant information ahead of meetings, and consolidates and clearly communicate this to the business leader. Involved in all aspects of Executive Visits.

Special Projects/Programs and Initiatives

• Leads the SME&C EMEA Business Manager Community, ensuring timely execution of topics and actions. Focus on Creating Clarity and leading v-team as needed ensuring progress and high-quality outcomes.
• Leads on people recognition, as the EMEA Awards Manager, managing full cycle of Awards programs from nominations to winner selections.
• You may support on other topics/projects such as owning the Early in Profession program, new fiscal year planning and landing, flagship events etc.

Capabilities & Skills

In this role you will be successful through leveraging the following capabilities & skills:

• Detail Oriented: Ensures accuracy, consistency, and completeness of information through rigorous attention to detail.
• Problem Solving: Identifies issues, evaluates information, and develops effective, practical solutions.
• Data Analysis: Analyzes information to identify implications, draw conclusions, and recommend alternatives.
• Decision Making: Makes sound decisions in fastpaced‑paced environments, balancing options, resources, costs, and trade‑offs.
• Critical Judgment: Applies analytical judgment to assess risk, scrutinize details, and solve complex problems.
• Strategic & Collaborative Leadership: Leads crossfunctional‑functional programs, influences stakeholders, and drives change through strong partnerships.
• Business Impact & Strategic Engagement: Uses insight and storytelling to identify opportunities and articulate clear value propositions.

Required/minimum qualifications

Additional or preferred qualifications

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.