Overview

Bring your cloud and AI engineering talent to our team and shape Australia’s future as you architect modern, intelligent applications on Azure for major retailers and public sector organisations, powering the digital experiences Australians use every day.

Microsoft’s mission is to empower every person and every organisation on the planet to achieve more. We bring this mission to life through a growth mindset, a culture built on respect, integrity, and accountability, and an environment where every individual can thrive.

The Customer Experience and Success (CE&S) organisation exists to help customers realise business value faster through differentiated customer experiences powered by Microsoft technology. Our people play a central role in delivering these outcomes by guiding organisations through complex cloud transformation journeys.

As a CE&S Cloud and AI Solution Architect specialising in Apps and AI, you will own the end‑to‑end technical relationship with customers and guide their adoption of modern Azure application platforms and AI‑enabled solutions. You will design secure, scalable, cloud‑native and AI‑ready architectures, and lead customers through cloud‑native development, DevOps transformation, and AI integration.

You will connect customer business needs with the right Azure application and AI capabilities, creating sustainable, high‑quality outcomes that accelerate innovation, developer productivity, and time‑to‑value.

This role is ideal for someone who is hands‑on with application platforms and software engineering practices, with experience in customer leadership, architectural influence, and cross‑functional collaboration. You will work across complex and high‑impact application workloads throughout Australia, guiding customers from strategy through to delivery.

You will collaborate with a highly skilled team of like‑minded peers who will challenge and support you as you deepen your technical leadership and deliver innovative application and AI solutions that shape outcomes for major retailers and public sector organisations across Australia.

This role will be based in Brisbane.

Flexible work arrangements are supported in this role.

If you meet most but not all the requirements, we encourage you to apply. Our team values diverse perspectives and potential as much as experience.

Responsibilities

Application and AI Architecture and Delivery Leadership

• Lead architectural design and implementation planning for Azure application workloads, including cloud‑native, microservices, API‑driven, event‑driven, and AI‑enabled solutions.
• Apply “well‑architected” principles to ensure application solutions are secure, resilient, high‑performing, maintainable, and cost‑optimised.
• Collaborate with engineering teams, partner organisations, and technical leaders to remove blockers and ensure successful delivery of Platform‑as‑a‑Service and application workloads.

• Support Cloud Accelerate Factory led engagements to enable the delivery of zero‑cost deployment assistance to help customers jump‑start Azure application and AI workloads.

• Support Microsoft Unified Support delivery, resiliency programs, Factory engagements, and consumption‑driving application modernisation and AI initiatives.

Technical Depth and Innovation

• Maintain deep expertise in:
• Azure application platforms (App Service, Azure Functions, Container Apps, AKS)
• Cloud‑native architecture patterns (microservices, event‑driven, API‑first)
• DevOps and CI/CD practices (GitHub, GitHub Copilot, GitHub Actions, Azure DevOps)
• Application security, identity integration, and secrets management
• API management, messaging, and integration services
• Application observability, monitoring, and reliability engineering
• AI‑enabled application patterns, including Azure OpenAI and agent‑based solutions
• Create reusable intellectual property such as reference architectures, templates, pipelines, design patterns, and repeatable delivery frameworks.
• Provide technical leadership in architecture reviews, design sessions, and customer technology strategy discussions.

Customer and Partner Engagement

• Act as a trusted advisor by understanding customer business challenges and shaping application architecture recommendations that deliver measurable business value.
• Build stakeholder relationships to influence application, platform, and AI adoption decisions.
• Partner with Microsoft service providers and systems integrators to scale application modernisation and AI solution delivery.

Operational Excellence and Leadership Impact

• Apply disciplined documentation, milestone hygiene, planning, and delivery practices aligned to Microsoft methodologies.
• Mentor early‑in‑career Cloud Solution Architects and contribute to capability uplift across the Applications CSA community.
• Share best practices, architectural patterns, and technical learnings with peers and virtual teams.

Qualifications

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field AND 4–6 years of hands‑on experience in:
• Application architecture or software engineering
• Cloud application development or modernisation
• DevOps or CI/CD implementation
• Technical consulting or solution delivery
  OR equivalent professional experience.
• At least 3 years of experience designing or implementing Azure application solutions or application platforms on another major cloud provider.
• Demonstrated ability to influence technical decisions with senior customer stakeholders.

Preferred Qualifications

• 5+ years of experience designing, building, or modernising applications using cloud‑native or platform‑as‑a‑service technologies.
• Experience with enterprise‑scale application architectures, DevOps pipelines, and reliability engineering practices.
• Hands‑on experience with containers, Kubernetes, or serverless architectures.
• Experience integrating AI capabilities into applications, including generative AI or agent‑based patterns.
• Ability to communicate complex application architecture concepts clearly to both technical and non‑technical audiences.
• Experience contributing reusable frameworks, reference architectures, or technical guidance.
• Demonstrated problem‑solving capability, comfort with ambiguity, and ability to lead multi‑disciplinary teams.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.