Why This Role Matters:

Cloud Operations + Innovation (CO+I) is responsible for powering one of the world’s largest cloud infrastructures, the foundation for Microsoft Azure, Microsoft 365, and other online services. CO+I relentlessly drives growth, efficiency, reliability, and innovation across data center operations and tooling. As a Senior Technical Product Manager within CO+I, you will define and deliver products that transform how Microsoft operates, monitors, and evolves its global data center footprint, enabling world-class cloud performance and scale. In this role you will be at the heart of driving innovations in tooling and operations to enable the next generation of Data Centers ready for meeting the global demand for Microsoft online services, and AI.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Job Responsibilities:

As a Senior Technical Product Manager, you will:

• Define Product Vision & Strategy: Articulate and drive a clear product vision and roadmap for mission-critical data center operational tools and platforms that improve reliability, automation, and operational efficiency at scale.
• Drive Product Lifecycle: Lead full product lifecycle from discovery and requirements gathering through delivery, iteration, and retirement, ensuring alignment with CO+I and broader cloud strategic goals.
• Deep Domain Expertise: Apply strong technical and operational knowledge in data center environments, including capacity operations, monitoring, maintenance tooling, and telemetry systems, to inform product prioritization and design.
• Cross-Functional Collaboration: Partner with engineering, data science, operations, reliability engineering, and leadership to define requirements, design solutions, and deliver high-quality products.
• Customer & Stakeholder Engagement: Engage internal stakeholders and operational teams globally to surface needs, validate hypotheses, and ensure successful adoption and impact of product investments.
• Data-Driven Decisions: Establish success metrics, analyze telemetry and KPIs, drive product optimizations, and make decisions based on data, operational insights, and customer feedback.
• Technical Advocacy: Serve as a technical advocate for your products — representing vision, priorities, and outcomes to engineering teams and senior leadership.

• Other
• • Embody our Culture and Values

Required/minimum qualifications

Preferred Qualifications:

• 7+ years experience in cloud infrastructure, data center operations, or related technical domains.
• Experience defining products that support automation, observability, reliability, or operational excellence at scale.
• Familiarity with internal operational platforms, or comparable hyperscale cloud environments.
• Proven ability to leverage operational data and telemetry to prioritize product decisions and measure outcomes.
• Passion for customer obsession, inclusive teamwork, and building tools that elevate operational efficiency.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.