Solution Engineer
Microsoft
Solution Engineer
Multiple Locations, United States
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Overview
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. We are transforming AI Business Solutions that are focused on enabling customers to digitally transform their businesses—to unlock new sources of revenue, elevate customer engagement, and drive operational excellence through profitability and innovation.
Join us! We are hiring a Solution Engineer, strategically positioned within the Sales Excellence and Operations team, to support our Majors Growth segment of customer accounts. The role plays a pivotal part in crafting transformative solutions that align with business objectives and capitalize on Microsoft’s industry-leading platforms.
As a member of the AI Business Process group, you will be part of an internal V-team working with customers to deliver value-based solution demonstrations. This opportunity requires you to distill complex technical concepts into compelling business narratives tailored to executive audiences. It is critical to leverage your storytelling skills to gain trust with customer stakeholders.
In this role you will be the Solution Engineer (pre-sales consultant) for your assigned workload and a member of the sales team that consists of Solution Specialist, Customer Service, and Account Executives. In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the CxO/Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer’s solution design endorsement. Once the solution design is secured, you will support the Solution Specialist in finalizing the customer proposal and assisting with licensing as needed (Commercial Executives are heavily involve in deal/pricing proposals).
Qualifications
Required Qualifications
- 3+ years field sales experience working with enterprise customers AND Master's Degree in Computer Science, Information Technology
- OR related field
- 5+ years of technical pre-sales or technical consulting experience or willingness to learn solution sets at 400 level in a quick ramp-up period
- OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience
- OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience
- OR equivalent experience.
Other Requirements:
- Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.
- 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience
- OR equivalent experience.
- 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture, and Copilot Studio).
Solution Engineering IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until November 7, 2025.
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Responsibilities
- Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
- Engage with the account team to land solution envisioning sessions and business value assessments.
- Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections.
- Address solution architecture considerations and competitive objection handling.
- Assist in formalizing the customer proposal.
- Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
- Co-lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.
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