Senior Cloud Solution Architect (CSA) – Data Analytics

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The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.

The International Customer Success Organization (iCSU) mission is to incubate, deliver and scale world-class customer success services for Microsoft’s most strategic, innovative, complex, and globally operating customers.

Join our expanding and culturally diverse iCSU team as Senior Cloud Solution Architect (CSA) for Data & Analytics and help us build a future where customers come to us not only because we provide industry-leading, AI-enabling data products and services, but also because we provide a differentiated and connected customer experience. You will become member our passionate, collaborative, and innovative team of experienced CSAs in EMEA who are looking forward to welcoming you in the fast-paced and dynamic Era of AI. Our customers are longing for your support to help them get their data ready for AI!

We’re looking for a tenured Cloud Solution Architect (CSA) with deep expertise in data platforms and analytics to help customers build secure, scalable, and AI-ready solutions on Microsoft Azure, who is passionate about solving complex challenges and helping enterprise customers accelerate their digital transformation. In this senior, customer-facing role, you’ll lead & deliver strategic technical engagements that span architecture design, proof of concepts, and production deployments, ensuring performance, resiliency, and security across mission-critical workloads. As part of the Cloud + AI Data team, you’ll leverage existing Repeatable IP and execution engines with accountability to drive delivery excellence, accelerate adoption, and ensure a successful deployment for the customer for services like Microsoft Fabric, Azure Databricks, Cosmos DB, and Purview. You’ll collaborate with engineering teams, share best practices, and stay current with evolving trends to help customers unlock the full value of their data and AI investments.

This role is flexible in that you can work up to 80% on client site and from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND relevant years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience
• Significant experience building enterprise-grade, cloud-based analytical solutions leveraging evolving data architectures with Microsoft Fabric (data warehousing, data lakes, lake houses, streaming architectures, cataloguing & governance, and BI) as well as the underlying frameworks and data formats.
• Languages: Business fluency in English.

Preferred Qualifications:

• Significant professional experience in a customer-facing role with sales & expansion accountabilities.
• Profound experience in both, Microsoft Fabric and Azure Databricks.
• Experience creating hands-on Proof of Concepts (PoC), Minimum Viable Products (MVPs) for data analytics solutions and data migration initiatives.
• Breadth of technical experience in cloud solutions and knowledge in foundational security, infrastructure and network design, and appetite to ride on the AI platform shift and infuse AI into analytical applications.
• Languages: Spanish.

• Engage with customer IT and business leaders to understand their data estate, priorities, and success measures, and design secure, scalable Data & AI solutions that deliver measurable business value.
• Lead architecture design sessions, develop Data & Analytics roadmaps, and drive Proof of Concepts (POCs) and Minimum Viable Products (MVPs) to accelerate adoption and ensure long-term technical viability.
• Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.
• Deliver repeatable intellectual property (IP) to achieve targeted outcomes, accelerate Azure Consumed Revenue (ACR), and contribute to centralized IP development initiatives.
• Drive technical excellence by leading the health, resiliency, security, and optimization of mission-critical data workloads, ensuring readiness for production-scale AI use cases.
• Identify and resolve technical blockers, share customer feedback with engineering teams, and influence product improvements through Voice of the Customer insights.
• Maintain deep technical expertise and stay current with market trends, competitive insights, and Microsoft’s evolving data and AI capabilities.
• Be accredited and certified to deliver with advanced and expert-level proficiency in priority workloads including Microsoft Fabric, Azure Databricks, Microsoft Purview, Azure SQL, PostgreSQL, MySQL, and Cosmos DB.
• Demonstrate a growth mindset by continuously aligning your skills to team and customer needs, contributing to technical communities, and mentoring others to accelerate customer outcomes.