Business Program Manager
Microsoft
Business Program Manager
Redmond, Washington, United States
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Overview
Microsoft’s Cloud Operations & Innovation (CO+I) powers cloud services by ensuring datacenter availability and operational continuity. Within CO+I, the IT Process and Standards team (ITPS) drives global availability by implementing standardized processes and delivering programs that optimize safety, security, and efficiency across one of the world’s largest datacenter portfolios. As an IC3 Business Program Manager in ITPS, you will support program execution by leveraging tools and frameworks to track deliverables, monitor performance, and ensure alignment with operational goals. This role offers hands-on experience in coordinating cross-functional efforts and contributing to the success of global datacenter initiatives.
As a Business Program Manager in ITPS, you will identify, define and design opportunities to support and/or develop new programs or improve current programs. You will define the program strategy including gathering requirements, understanding business strategies and priorities and program risks and mitigation plans. You will advocate for and demonstrate the value of the program through clearly defined metrics in order to gain buy in from stakeholders, partners and customers. You will also monitor programs to ensure all activities align with program objectives and ensures program processes are executed efficiently including change management and/or program improvement efforts.
Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential and excitement for the journey ahead.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Qualifications:
- Bachelor’s Degree in Business, Operations, Finance or related field
- OR equivalent experience
- Strong analytical and organizational skills.
- 3+ years of experience in technical or business program management, infrastructure operations, or datacenter operations.
- Experience eliciting and translating cross-functional stakeholder requirements into actionable program deliverables.
- Strong communication skills with the ability to influence cross-functional teams and leaders to drive program outcomes in a global environment.
While not required, we also look for the following Preferred Qualifications:
- Familiarity with ADO, Jira, or other program tracking tools.
- Ability to write Kusto queries and/or build Power BI dashboards.
- PMP, Lean Six Sigma, or equivalent certification.
- Demonstrated commitment to inclusive leadership and team culture.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Business Program Management IC3 - The typical base pay range for this role across the U.S. is USD $76,800 - $151,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $100,800 - $168,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 30th 2025
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Responsibilities
Responsibilities:
- To stay competitive, you will help others perform program landscape analysis and examine business trends. With oversight, you’ll also identify opportunities to develop and improve programs, and help others define program strategy and create project plans.
- You will help others work with cross-functional stakeholders to design programs from initiation to delivery and also learn how to define and track success criteria and performance metrics.
- You will help define and execute on a landing and communication plan, maintaining the rhythm of business during execution with oversight from others and also help promote the program and gain buy-in from stakeholders, partners, and customers.
- As you contribute to standard projects, you’ll receive oversight on communicating the program status to stakeholders and holding them accountable to following the schedule. You’ll also help work with other teams to ensure program processes are executed efficiently.
- You will help others conduct cost-benefit analyses, collect and evaluate success metrics, and use other analytics to examine performance, derive value and identify risk and opportunities. With oversight, you’ll also help influence and manage change in the organization.