Account Management IC4

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Microsoft’s Enterprise Account Team focuses on empowering Education & Research customers on their digital journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As an Account Executive for Higher Education with the focus on Universities & Research, you will have the opportunity to drive digital technology transformation in partnership with your customer, to achieve both Microsoft and customer business outcomes.

Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring Higher Education & Research industry-relevant solutions to help the customer adopt and embrace digital technologies.

With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer’s account plan.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

The purpose of this role

Research is at a crossroads, with the pandemic triggering digital transformation and creating long-term challenges related to collaboration, security and academic achievement, combined with new and exciting innovation fueled by Artificial Intelligence.

The Account Executive Higher Education & Research plays an important industry leadership role in the Netherlands and is a member of the Education team.

Required/Minimum Qualifications (RQs/MQs)

• Master’s Degree in Business, Technology, or related field AND years of experience working in a the research industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology).

• OR Master's Degree in Business Administration Degree AND experience working in the Research industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology).

• Very good understanding of the Education & Research & Education market

• Direct Sales experience preferred in the Public Sector and/or a similarly regulated sector
• Dutch Native

Responsibilities

• Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met. Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies. Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.

• Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.

• Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.

• Higher Education & Research Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers’ business and operations.