Senior Digital Solution Specialist - AI Workforce (Modern Work)

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At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. ​

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SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. ​

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If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

As a Digital Solution Specialist – AI Workforce (Modern Work), your focus is winning customers' technical decisions and driving digital transformation through Modern Work solutions. Collaborate in a virtual team to educate customers, demonstrate solutions, and exceed revenue goals. Deepen technical expertise across Microsoft and non-Microsoft cloud technologies.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Extensive technology-related sales or account management experience
• OR Bachelor's Degree in Information Technology, Business Administration, or related field AND significant technology-related sales or account management experience
• OR equivalent experience
• Relevant of solution sales or consulting services sales experience

• You develop strategies for driving and closing strategic and/or prioritized opportunities, and lead the planning and execution on opportunities with resources and partners to cross-sell, up-sell, and co-sell.
• You orchestrate the model to proactively drive deal closure by aligning internal stakeholders and leveraging relationships with partners.
• Additionally, you share competitor knowledge across solution areas as a subject matter expert to inform decisions.
• You lead a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation.
• You review and coach others based on feedback reports and set long-term strategies to maintain client satisfaction.
• You engage with stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for strategic accounts. You act as a thought leader and validate input from business analysis.
• You manage the end-to-end business for strategic accounts across the organization and proactively seek training to share with team members.