Senior Technical Program Manager

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Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ years experience managing cross-functional and cross-team projects focused on AI products; encompassing areas such as AI audit, responsible AI, and AI trust/privacy.
• 4+ years delivering customer and business impact across complex products and services
• 4+ years experience successful design, delivery, and iteration on complex projects partnering with a diverse set of stakeholders.

Preferred Qualifications:

• Bachelor's Degree AND 7+ years of experience in program/product management
  • OR equivalent experience.
• Deep understanding of generative AI products and responsible AI policies across the industry.
• Practical experience in leveraging large language models (LLMs), diffusion models, or other AI models to address real-world user challenges.
• Possess strong customer empathy and a user-centric approach, with a proven track record in conducting user research and testing.
• Possess strong analytical and problem-solving abilities, effectively utilizing data and metrics to implement responsible AI policies and conduct thorough audits.
• Exceptional communication and presentation abilities, capable of clearly articulating complex concepts and effectively influencing diverse audiences.
• A passion for innovation and creativity, paired with a willingness to experiment and learn from failures.
• Capable of thriving in a dynamic, agile, and collaborative environment.

• Drive the end-to-end Responsible AI program for Create team, from requirements gathering to RAI reviews.
• Define, document, and maintain Responsible AI processes for Create team, ensuring alignment with Microsoft’s standards and regulatory requirements.
• Partner with engineering and product teams to integrate Responsible AI principles into product design and development.
• Lead risk assessments and mitigation strategies for AI features, including fairness, privacy, transparency, and accountability.
• Coordinate cross-functional reviews and audits of AI systems, collaborating with compliance, legal, and research teams.
• Communicate program status, risks, and outcomes to stakeholders, including senior leadership and external partners.
• Track and report on key metrics related to Responsible AI adoption, effectiveness, and impact.
• Continuously improve Responsible AI processes based on feedback, data, and evolving best practices.