Deal Specialist
Microsoft
Deal Specialist
Dublin, Ireland
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Overview
Come join our deeply connected global team dedicated to collaborating with sales teams, customers and partners to create win-win solutions. Build an extensive network and develop your career opportunities at an accelerated pace by regularly engaging with various teams across all parts of Microsoft. Be empowered by a supportive environment that believes its people are in the best position to know how to structure their own work day to achieve the most impact. The Deal Specialist role is making decisions and uncovering insights/trends for increasing Azure, Microsoft 365 and Dynamics revenue while simplifying processes to increase deal velocity.
The Worldwide Deal Desk is part of Microsoft’s Worldwide Commercial Finance organization sitting in Finance and reporting to Microsoft’s CFO Amy Hood.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Minimum/Required Qualifications
- Bachelor's Degree in Business, Operations, Finance or related field AND several years of work experience in program management, process management, process improvement OR equivalent experience
- Analytical and business judgment skills across a range of disciplines
- Effective communication, cross-group collaboration and project management skills
- Comfort engaging across all levels of the organization - executives to individual contributors
Preferred Qualifications
- Ability to work comfortably with ambiguity
- Background in Cloud technologies and a strong perspective of Digital Transformation are highly welcome
- Experience in influencing positive outcomes without direct authority
- Appetite to learn and deal with a frequently changing environment, incomplete information and complex stakeholder structures
*This role does require you to be on-site 3-4 days a week.*
Responsibilities
- Accountable for making decisions regarding concessions to drive deals to closure, but minimizing risk to Microsoft and landing good profitable business.
- Ensure sales and negotiation strategies adhere to established guidelines, policies and legal standards.
- Collaborate with sales, legal and business groups to identify customer blockers/enablers.
- Manage customers contractual needs after a licensing agreement has been signed. Ensuring we continue a good relationship with every customer past negotiations is critical for the business.
- Own communicating and highlighting business trends to help the team and business operate more effectively and find efficiencies to improve deal velocity. You will highlight, propose and coordinate key improvements to processes and empowerment changes.
- Find new and programmatic solutions on how to process customers needs throughout the licensing process