Site Reliability Engineer - CTJ - Top Secret

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Are you interested in working on cutting-edge cloud security products? Would you like to be part of one of the world’s most advanced cyber-security solutions and protect millions of computers from thousands of active attack attempts, every month? Look no further than the Microsoft Defender engineering team.

You will be building and delivering cloud solutions to meet the scale that few companies in the industry are required to support. Leveraging state-of-the-art technologies, you will be instrumental in delivering holistic protection within government environments. The Microsoft Defender team is responsible for delivering a constantly evolving set of services and solutions to meet the challenging landscape of our ever-evolving attackers.

This is a team which provides on-call operational support and improvements to the operational posture of the Microsoft Defender products within US Government clouds. You will operate our production services, and work closely with other engineering teams to ensure services and systems are highly stable, meet performance SLAs, and meet the expectations of internal and external customers and users.

The Microsoft Defender team is responsible for delivering a constantly evolving set of services and solutions to meet the challenging landscape of our ever-evolving attackers. Learn more here!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• Associate's Degree in Computer Science, Information Technology, or related field Bachelor's Degree in Computer Science, Information Technology, or related field
  • OR equivalent experience.
• Experience with PowerShell and C#

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• The successful candidate must have an active U.S. Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
• Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience.

Site Reliability Engineering IC2 - The typical base pay range for this role across the U.S. is USD $84,200 - $165,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $109,000 - $180,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

• 24x7 On-Call Rotation: Participate in a regular on-call schedule to monitor service health, respond to incidents, and escalate complex issues as needed.
• Support Development & Design: Make basic code changes to improve reliability, security, and observability, and engage in design/code reviews with guidance from senior engineers.
• Incident Response & Postmortems: Troubleshoot issues during on-call, mitigate impact, and contribute to postmortem documentation and review meetings.
• Operational Improvements: Use existing tools to identify and suggest fixes for recurring issues affecting performance, reliability, or efficiency.
• Safe Deployment & Configuration: Apply safe deployment practices and automation to manage configuration and data changes across product components.
• Performance Analysis: Assist in evaluating service performance and identifying areas for deeper analysis under the guidance of experienced engineers.
• Technical Growth: Build foundational knowledge in distributed systems, cloud infrastructure, and product operations to contribute to incremental improvements.