SE&O Asia Sales Excellence Lead - One Services

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The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.

We are looking for an outcome-driven Sales Excellence (SE) to support the One Services current and forward-looking business goals. You will drive a predictable Rhythm of Business (ROB) with cross-functional teams to ensure quality five-quarter (5Q) rolling business outcomes. You will work with Sales leaders to instill sales process discipline on pipeline health management, coach Sales Leaders on Microsoft sales methodologies, and collaborate across roles and segments as a coach and trusted advisor.

As part of Microsoft’s AI transformation journey, you will also play a key role in identifying and scaling opportunities to embed AI-driven insights and automation into sales processes, enabling more predictive, data-informed decision-making and operational efficiency across the business.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications (RQs)

• 8+ years experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field
• OR equivalent experience
• 5+ years of experience using data to drive business outcomes or inform business decisions.
• 5+ years of experience managing relationships with stakeholders, clients, and/or customers

Preferred Qualifications (PQs)

• Bachelor's Degree in a related field.
• 5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience

• Sales Management Trusted Advisor: Enable the organization to prioritize the right areas of focus, identifying key opportunities and challenges to allocate resources effectively and maximize impact. Coach sales managers to embed effective sales orchestration, ensuring they have the tools and strategies to lead their teams towards achieving sales targets.
• Business Health and Management: Partner with leaders to coach on pipeline management/hygiene to drive revenue growth, forecast accuracy, and reliability aligned with MCEM, IAP Excellence, and AI initiatives. Build trust by consistently delivering value: anticipate needs, offer practical solutions, and bring a strategic lens to every interaction; Identify and amplify what’s working and share across teams to drive org success.
• One Sales Execution: Drive consistent Sales Excellence, governance, and partner execution translating insights to outcomes on pipeline, top of funnel, and usage through IAP, MCEM, and weekly RoB activation in alignment with Leader RoB. Drive proactive pipeline management by delivering rolling 4Q insights, embedding operational excellence and sales plays always on pipeline creation, reduce hygiene flags below 20%, and no more than 40% stalled pipeline to drive predictable, high-quality growth. Run ROB to improve financial, solution area and cross segment critical indicators of success using standard tools (IAP, MSXI 2.0, MCEM).
• Sales Execution Transformation and Efficiency: Support the rollout of evolving sales strategies and objectives (i.e. emerging pipeline generation programs, acceleration workshops, etc.) to enable sustainable growth and performance.
• Agile Planning Engagement: Support ongoing planning with segments, accounts, and ops leaders by driving always on account, renewal, and consumption planning through enhanced SEL guidance. Provide Sales Excellence leadership in operating model design, planning, and tooling to drive scalable growth and execution readiness