Americas Solution Engineer Lead

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Date posted

Sep 03, 2025

Job number

1868439

Work site

Up to 50% work from home

Travel

0-25 %

Role type

Individual Contributor

Profession

Digital Sales and Solutions

Discipline

Digital Solution Engineering

Employment type

Full-Time

At Small Medium Enterprises and Channel (SME&C), we are leading a fast-growing, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, impactful, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

The Americas Solution Engineer Lead is the principal technical sales advisor and strategist for the corporate segment, serving as the link between technical sellers and broader account vision. This role now reports to the Regional Corporate Organization to drive consistency and industry-leading practice sharing across regions. You will focus on two areas: (1) Azure Technical Leadership – guiding and supporting Azure-related opportunities and consumption in the region, and (2) Cross-Workload Integration – working with other solution area tech specialists (Workplace AI, Security, AI Business Process) to ensure end-to-end technical engagement is cohesive and aligned with sales priorities. You act as a “Cheif Technology Officer (CTO)” of the regional sales team, mentoring solution engineers, orchestrating complex technical deals, and establishing partnerships with product engineering and partner technical teams. This role allows you to remain hands-on technically while shaping strategic initiatives such as SAP on Azure migrations and GitHub adoption.

In this role, you take on strategic technical sales leadership without direct people management, leveraging influence to raise technical excellence. You will own the technical strategy for Azure and cross-solution technical Communities (ensuring technical sellers for Workplace AI, Security, AI Business Process, etc., operate in sync with account plans) in the corporate segment. You will be the escalation point for technical issues, design solution approaches for big deals, and champion technical community building (deep-dives, training, industry-leading practices). This position gives you the chance to shape the technical direction and skillset of an entire sales region, work on the most impactful deals, and foster innovation through technology partnerships.

The Microsoft Cloud is the most comprehensive and trusted cloud platform in the industry – spanning cutting-edge solutions in Security, Workplace AI, AI Business Process, and Azure. At Small Medium Enterprises and Channel (SME&C), we harness this full Microsoft Cloud portfolio to drive digital transformation for organizations of all sizes. Our fast-growing, AI-powered sales team is customer-obsessed and partner-driven, unlocking innovation from secure infrastructure to collaborative AI-powered productivity and intelligent business applications. Join us and lead the charge in empowering customers with the Microsoft Cloud, working smarter, collaborating seamlessly, streamlining business processes, and staying protected on a global, trusted platform.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 6+ years technical pre-sales or technical consulting experience
  • OR equivalent experience.
• 3+ years expereince of working with Microsoft Cloud technologies (Azure, M365, Security) in a technical capacity (certifications preferred).
• 2+ years experience presenting to and influencing executives and stakeholders and using data to inform strategy.
• 2+ years experience leading, managing and representing technical communities across a variety of stakeholders.

• Azure Technical Leadership : Serve as the primary technical authority for Azure in the corporate segment. Shape and support Azure solution strategy in top opportunities – including optimal architecture selection (Infastructure as a Service (IaaS)/Platform as a Service (PaaS)), performance and cost considerations, and alignment with the customer’s Information Technology (IT) landscape. Work closely with Cloud Solution Architects and Digital Solution Specialists to ensure Azure consumption targets are met and that Azure solutions are designed for long-term success. Act as a trusted advisor and knowledgeable resource for Azure technologies, providing guidance on complex scenarios and engaging directly with customer tech leaders to build confidence in Microsoft’s Azure capabilities.

• Cross-Workload Support: Support technical sales execution across all solution areas by working in concert with Regional Solution Area Sales Leads and the Specialst Technical Unit (STU). Ensure that technical resources in AI Business Solutions (Workforce AI & AI Business Process), Security are aligned with the overall account priorities and collaborating versus working in silos. Step in to coordinate multi-solution technical proposals – for instance, a combined Azure + Teams + Security solution for a customer’s digital transformation. Act as a point of escalation for technical blockers that span multiple solution areas, coordinating a unified response (involving FastTrack, engineering backlogs, etc.) to keep deals moving forward.

• Technical Community Leadership: Directly support first-line managers (M1s) in charge of Digital Solution Engineers and Digital Cloud Solution Architects to drive a vibrant technical community. Organize regular technical forums – deep dive sessions, architecture reviews, hackathons – where technical sellers share industry-leading practices and learn new skills. Lead regional technical community calls focusing on emerging tech or recent wins/losses analysis. Mentor less-experienced Solution Engineers, providing feedback on their sales engagements and helping them achieve Level 400 expertise in their workloads. By nurturing community, ensure technical sellers feel supported and continuously develop their mastery.

• Elevate Technical Mastery: Champion skilling and certifications across all technical roles (Digital Solution Engineers, Customer Success Account Managers, Digital Cloud Solution Area (CSAs). Set expectations and track that tech teams attain key professional certifications and competencies – for example, Azure Solutions Architect SME or relevant specialty certifications – to demonstrate the proficiency levels expected of this team. Drive programs like Level 200 Sales/Level 400 Technical readiness for each workload, ensuring technical sellers can both consultatively sell and deeply architect solutions. Continuously assess team skills gaps and work with Worldwide (WW) Learning and others to address them.

• Drive Key Technical Initiatives: Lead strategic technical sales initiatives in the region, such as SAP on Azure migrations and GitHub for Developers integration. Track progress of these initiatives (e.g., pipeline growth, key wins) and adjust strategy to meet FY26 goals.

• Collaboration with Account Team Unit (ATU)/Solution Team Unit (STU)/Customer Success Unit (CSU): Proactively work with Account Team Unit leads, Specialist Team Unit leads, and Customer Success Unit leads to accelerate deals and remove technical roadblocks. Lead or participate in joint deal reviews for major opportunities, making sure proof-of-concepts (POCs) are well-scoped and resourced and that technical dependencies are addressed. Align priorities for technical POCs and FastTrack engagements with those account goals. Use your broad perspective to spot when separate efforts (e.g., a Modern Work pilot and an Azure project) can be converged for better outcome. Ensure a seamless hand-off from pre-sales to delivery for all solutions by coordinating with CSU on deployment plans.

• Channel & Sales Enablement & Operations (SE&O) Engagement: Integrate partners and Microsoft’s own cloud engineering resources into our technical sales motions. Work closely with the PSS Lead to bring specialist partner solutions or services into opportunities where they add value (for example, engaging a specialized AI partner for a complex AI project). Coordinate with SE&O to utilize any technical marketing programs or customer workshops available regionally. Advocate for the region’s technical needs – if certain partner solutions or engineering engagements (like an Azure Global Black Belt) are needed to win a deal, facilitate those connections. Essentially, ensure the region’s technical sellers have access to the full arsenal of Microsoft and partner capabilities to win customers’ technical decisions.

• Other

  • Embody our Culture and Values