Solution Engineer Supply Chain & Finance

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The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.

In this role you will be the Solution Engineer (pre-sales consultant) for Dynamics 365 Finance and Supply Chain and a member of the sales team that consists of Solution Specialist, Customer Success Unit, partners, and engineering.

In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the CxO/Business Decision Maker/Technical Decision Maker.

You are responsible for co-creating the value messaging behind customers initiatives, leading envisioning workshops, designing solutions (functional, technical, architecture) , delivering industry-aligned demonstrations and proof of concepts, performing deep dives based on customers needs. After solution design is secured, you will support the Solution Specialist in finalizing the customer proposal and assisting with licensing.

You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support.

You will develop relationships with the decision makers with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge and best practices with your peers.

• Several years of experience in business consulting, pre-sales, or solution design with a focus on ERP or business applications.
• Solid understanding of Dynamics 365 Finance & Supply Chain from a functional/business perspective.
• Native-level fluency in German and strong English communication skills.
• Proven ability to engage with business stakeholders and translate their needs into solution concepts.

Preferred:

• Familiarity with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Strong communication and presentation skills, with the ability to influence across departments and levels.
• Empathy, curiosity, and a customer-first mindset.

• Own the technical win strategy and lead AI transformation engagements with domain expertise, and support specialists by engaging decision makers to secure technical decisions.
• Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
• Engage with the account team to land solution envisioning sessions and business value assessments.
• Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections.
• Address solution architecture considerations and competitive objection handling.
• Lead customer proposal.
• Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
• Lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.