AI Business Process Solution Engineer
Microsoft
AI Business Process Solution Engineer
Multiple Locations, United States
Save
Overview
Join Microsoft’s US Public Sector Industries DIB Team
The Defense Industrial Base (DIB) Operating Unit (OU) is a newly formed team with a bold mission: to consolidate, simplify, and accelerate Microsoft’s presence across the DIB landscape. This expansive network includes over 100,000 organizations specializing in manufacturing, aviation, cybersecurity, and more—all united in their support of all Federal Agencies, including the U.S. Department of Defense and other mission-based intelligence and civilian organizations.
Our team is dedicated to empowering these commercial contractors throughout their digital transformation journey—from envisioning new possibilities to delivering secure, scalable solutions that drive mission outcomes, elevate customer experience, and fuel Microsoft’s growth.
The DIB OU will directly manage and accelerate strategic and major DIB accounts across MCAPS Americas, while also enabling growth across other OUs and SME&C. We’re building new relationships, transforming legacy operations, and helping our customers modernize with confidence.
We are looking for a Solution Engineer in AI Business Process (formerly Business Applications in FY25) to join our team. Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.
As an AI Business Process Solution Engineer (SE), you will play a pivotal role in helping enterprise AI developers unlock the full potential of Microsoft’s AI-powered stack across every stage of the development lifecycle. You’ll collaborate closely with engineering leaders and platform teams to accelerate Dynamics 365, Power Platform, and AI through hands-on engagements like Proof of Concepts, hackathons, and architecture workshops. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment. As a trusted technical advisor, you’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications and agents into their development workflows. In summary, you’ll help customers modernize their applications leveraging AI and realize the full value of Microsoft’s platform.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required/Minimum Qualifications
- Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience OR 3+ years technical pre-sales or technical consulting experience OR equivalent experience.
- Experience showcasing the value and demonstrating capabilities of one or more of the following cloud-based systems:
- Dynamics 365 Finance, Supply Chain, Sales/Service/Field Service or similar AI-powered CRM and ERP business applications
- Microsoft Power Platform, Copilot Studio or similar suite of low-code tools to create intelligent agents for business processes
- Proven ability to lead architecture discussions and technical engagements (e.g., ideation workshops, hackathons, PoCs, MVPs) that drive production-scale outcomes.
- Familiarity with application of Zero Trust Principles
Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.
Citizenship & Citizenship Verification: This role will require access to information that is controlled for export under U.S. export control regulations, potentially under the International Traffic in Arms Regulations or the Export Administration Regulations. As a condition of employment, the successful candidate will be required to provide proof of citizenship, for assessment of eligibility to access the export-controlled information. To meet this legal requirement, citizenship will be verified via a valid passport.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- Willing to obtain and maintain a United States Security Clearance
AI Business Process Solution Engineer IC3 - The typical base pay range for this role across the U.S. is USD $85,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $112,000 - $185,300 per year. Certain roles may be eligible for benefits and other compensation.
AI Business Process Solution Engineer IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications and processes offers for these roles on an ongoing basis.
#MCAPS
Responsibilities
- Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments.
- Lead hands-on engagements—hackathons, code-with sessions, and architecture workshops—to accelerate adoption of Microsoft’s developer tools and cloud platforms.
- Build trusted relationships with developers and platform leads, co-designing secure, scalable architectures and solutions
- Resolve technical blockers and objections, collaborating with engineering to share insights and improve products.
- Maintain and grow deep expertise in Dynamics 365, Power Platforms, and other AI Business Solutions, specializing in customer experience, finance/operations, low-code, or supply chain.
- Represent Microsoft through thought leadership in developer communities and customer forums