Software Engineer II
Microsoft
Software Engineer II
Redmond, Washington, United States
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Overview
Dynamics 365 is Microsoft’s suite of enterprise software that power many of the largest businesses in the world. The Customer Experience Applications Team delivers Dynamics 365 Contact Center, an AI-first solution that lets our customers run intelligent and highly scalable contact centers. We are building the next generation of our applications running on Azure that pull together Dynamics 365, Office 365 and a number of other Microsoft cloud services to deliver high value, complete, and predictive application scenarios across all devices and form factors.
Omnichannel for Customer Service D365 Contact Center is a robust application that extends the power of CRM’s like Dynamics 365 Customer Service to enable organizations to instantly connect and engage with their customers via channels like Live Chat, Voice, and SMS.
We are looking for a Software Engineer II to join our team.
In this role, you will work with business and technology leaders as well as internal business users and partners to conceive, design and implement Dynamics 365 applications and pick the best technical architecture to solve their business needs.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required Qualifications:
- Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, Rust, JavaScript, or Python
- OR equivalent experience.
- 2+ years of experience with customers success, zero trust security, and compliance
Other Requirements:
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
- This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- Experience delivering Dynamics 365 and/or Power Platform solutions
- Experience with building infrastructure using Microsoft Azure, AWS, or Google Cloud
- Experience building distributed systems and debugging products and test code within REST and gRPC
Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until July 14, 2025.
#BICJobs #CESJOBS
Responsibilities
- Designing and developing highly usable and scalable new application capabilities and enhancing existing capabilities to meet the needs of our customers
- Developing and debugging product/test code in a distributed platform using C#, Azure, and Power Platform
- Own quality and devops for your code
- Troubleshooting live site issues as part of both product development and live site rotations
- Ensuring high reliability of applications and services through intelligent monitoring and alerting