Director, Sales Excellence
Microsoft
Director, Sales Excellence
Redmond, Washington, United States
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Overview
This role is flexible in that you can work up to 50% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required/minimum qualifications
- 8+ years experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience.
- 5+ years of experience using data to drive business outcomes or inform business decisions.
- 5+ years of experience managing relationships with stakeholders, clients, and/or customers.
- 3+ years people management experience.
- Bachelor's Degree in a related field.
- 5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
- 5+ years of experience with data-based storytelling that has impacted organizational strategy.
- 5+ years of experience in strategic business planning, including market analysis, resource modeling, and service level definition.
- 3+ years of experience developing incentive or performance acceleration programs with measurable uplift in key metrics.
Sales Excellence M5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until July 11, 2025.
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Responsibilities
- Business Partnership and Enablement: Guide team to drive sales growth through business and portfolio planning. Analyze the market outlook and leverages business insights that benchmark performance and makes suggestions on current and future actions based on key drivers, opportunities, and/or risks. Support the integration, alignment, and execution on the actions defined in plans.
- Sales Motion Strategy: Enable sales teams to execute on strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture). Contribute to operationalizing prioritized sales plans and industry solutions. Identify opportunities to generate new business and accelerate the closing of existing opportunities.
- Sales Coaching for Growth and Success: Coach and build relationships with sales team on executing key priorities. Engage sales managers to become more effective coaches to front-line sellers. Helps sales team achieve increased individual and team knowledge, sales capability, and collaborative selling efforts. Also contributes to optimizing sales team processes and utilization of sales tools and reporting.
- Insights & Reporting: Guide team to contribute to analysis on key revenue drivers (e.g., by vertical/product/geo). Leverage reporting tools to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers, leaders, and partners.
- Sales Process Discipline: Instill process discipline, consistency, adherence to standards and excellence in execution, and shares best practices within their team. Hold sales managers accountable for account plan quality, completeness, and pipeline health.
- Extending Executive Capacity: Represent as an internal advocate and an extension of Sales leadership. Advise on and contribute to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams.
- You will guide your team to optimize and improve sales capabilities across supported regions. You’ll oversee their partnership with leaders to remove sales roadblocks, increase customer face time, and enhance seller effectiveness.
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