Senior Technical Program Manager - Responsible AI

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The Responsible AI (RAI) team is looking for an entrepreneurial Senior Technical Program Manager - Responsible AI who will work with cross-functional partners to shape Microsoft’s responsible AI system and generative AI products.

Microsoft’s RAI team on CoreAI helps ensure the responsible development and deployment of the next generation of cutting-edge generative AI models. If you join our Responsible AI team, you will join an organization committed to partnering with stakeholders across policy, research, and engineering to help every product team in Microsoft ship these evolving technologies responsibly.

As a Senior Technical Program Manager - Responsible AI, you will evaluate the responsible AI risks of generative AI releases across the company and work with product teams to develop and implement appropriate measurements and mitigations. You will partner with policy, research, and engineering stakeholders to rapidly adjust to the changing technology and policy landscape, driving the development and implementation of new requirements and best practices across product teams.

This role requires a deep understanding of generative AI use cases and responsible AI, a keen sense of product and program management to support the implementation of responsible AI commitments while keeping product innovation in mind, and sufficient technical background to understand responsible AI measurement and mitigation techniques. You will leverage your ability to pattern-match amid ambiguity and your user-centric approach to inform improvements to Microsoft’s responsible AI ecosystem and to directly shape the next wave of AI products.

New York City, San Francisco, Seattle, Boston or Atlanta preferred, but this role is flexible in that you will be able to partner with your manager to define the way that you’d like to work, whether that is in the office or from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more, and we’re dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the world.

Required/Minimum Qualifications

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience
• 2+ years of experience managing cross-functional and/or cross-team projects
• 1+ years of experience with AI systems
• 1+ years of experience in Responsible AI, Trust and Safety, Privacy, or Security

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications

• Master’s Degree or higher in Machine Learning, NLP, Computational Linguistics, Ethical AI, or Science, Technology, and Society studies
• Experience with Generative AI, especially in emerging risk areas
• Deep understanding of one or multiple types of generative models
• Demonstrated ability to lead complex programs or initiatives without direct authority
• Experience with risk management or compliance systems.

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft posts positions for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country

where you work.

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• Evaluate upcoming product releases that include generative AI or state-of-the-art foundation models for alignment with Microsoft’s Responsible AI Standard.
• Build this frontline knowledge into durable, scaled processes and practices that improve the whole responsible AI system.
• Spend significant time with product teams, evaluating their upcoming product releases for responsible AI risks and evidence of mitigation effectiveness while building working relationships and trust.
• Develop a deep understanding of generative AI technology, customer use cases, and responsible AI practices.
• Identify patterns and gaps across use cases.
• Drive alignment around new requirements and practices among engineering and policy stakeholders to close gaps.
• Partner with the rest of the Responsible AI team to continually improve RAI processes and tools and to ensure we are focused on the highest impact responsible AI areas.
• Drive operational and quality improvements to accelerate core objectives.