Senior Technical Program Manager

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The Microsoft Azure Compute Host and Infrastructure PM team drives horizontal customer experiences and platform features across Azure Compute Services. We are focused on producing modern solutions in areas of performance, reliability, speeds and feeds, and other areas resulting in the platform providing a dependable environment for Mission Critical applications to run on Azure. We combine a strong globe-scale platform big-data foundation with Artificial Intelligence and Machine Learning (AI/ML) techniques, distributed systems solutions, and deep system acumen to drive innovation that allows us to define and operate our datacenters beyond what was possible in the past with traditional techniques.

Do you want to be part of the team building the cloud platform for Microsoft? Are you excited about cloud computing, large scale distributed systems engineering problems and working on bleeding edge technology at massive scale? Are you looking to grow your career in a cloud services platform with scale and availability targets that don’t exist in the industry today? This role requires technical experience and depth with complex projects, project management across cross-functional stakeholders, as well as strategic thinking and problem solving. To succeed in this role, you should be interested in the systems software and infrastructure software space, possess technical and analytical skills, terrific cross-group collaboration skills, and customer focus.

We are looking for a seasoned Technical Program Manager to drive cross-team development, as well as work across teams spanning the breadth of Azure. We focus on platform experiences that power services like AKS, Azure Virtual Machines, Azure Cloud Services, etc.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• Bachelor's Degree AND 4+ years' experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• 2+ years experience building cloud scale, distributed systems infrastructure.

Other Qualifications:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree AND 8+ years' experience in engineering, product/technical program management, data analysis,
  • OR product development
  • OR equivalent experience.
• 6+ years experience managing cross-functional and/or cross-team projects.
• 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until June 24, 2025.

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• Partners with Engineering to design architecture and integrated customer solutions to complex technical needs for multiple feature areas (e.g., product, service). Proposes design and architecture documents for multiple feature areas. Understands what options are available and partners with others to identify and select reliable option for needs, and creates new solutions if needed. Collaborates with architects and technical partners to develop architecture. Works with internal and external technical partners and/or architects to represent technical solutions to customers.
• Identify complex opportunities and gaps in the implementation of multiple feature areas across divisional boundaries. Act as a subject matter expert in conducting competitive analyses, and examining customer and technology-related industry trends.
• Defines the program(s) goals and prioritization for the multiple feature areas (e.g., product, service) they own. Translates the needs of the organization and other teams into program goals and prioritized deliverables based on data-focused analysis. Engages in active risk management (proactive and reactive) to identify risks and propose mitigations for risks using data (e.g., telemetry, usage, net satisfaction, customer satisfaction).
• Defines success criteria and performance metrics (e.g., Objectives and Key Results [OKRs], Key Performance Indicators [KPIs] such as quality and performance) of multiple feature areas (e.g., product, service) and works with Software and Hardware Engineering to ensure needed telemetry is developed. Deeply understands the return on investment and presents it to key stakeholders.
• Collaborates with others to track, coordinate, and communicate end-to-end project schedules (e.g., epics, sprint plans, milestones, timelines, releases) for multiple feature areas (e.g., product, service). Works with others to establish and monitor processes, and helps hold stakeholders accountable for following the established schedule and processes. Helps track and manage dependencies to enable cohesive, connected user scenarios.
• Create win-win engagements with partners across Azure and Microsoft to drive customer value.