Live Product Manager – Gears of War – The Coalition

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The Coalition is a flagship first-party studio within Xbox Game Studios and the home to one of gaming’s most critically and commercially acclaimed series, Gears of War. We are a group of diverse and talented individuals working for a common purpose to push the limits of Microsoft's entertainment platform and devices. As a studio, we lead from our values and work together to promote respect and inclusion, a growth mindset and grit, all while putting our team first. If you have the fire to work with our driven team, then come work with us.

As The Coalition’s Live Product Manager you will be responsible for the full life cycle of acquisition, engagement, retention and monetization of Gears of War games post-launch. You should have a deep understanding of live service games and be a passionate gamer. You will have experience at conceiving post-launch release strategy and bringing those releases to market. After release you will lead the insight and review of release performance, leading a cross-disciplinary team to meet the key performance indicators.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• Bachelor’s Degree AND 5+ years experience in product/service/project/program management or software development
  • OR equivalent experience.
• 6 months+ experience working on a video game in a live service environment.

Preferred Qualifications:

• Experience in live service management and/or experience in delivering marketing programs from concept to delivery

Product Management IC4 - The typical base pay range for this role across Canada is CAD $108,100 - CAD $199,700 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Microsoft will accept applications for the role until May 21, 2025.

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• Define and communicate requirements to ensure metrics for the service will be hit, utlising a hypothesis and data driven approach.
• Distill franchise vision and goals and be able to drive them into the live release roadmap.
• Prioritize the backlog and ensure seasonal content, partner events, and other live events form a cohesive player experience.
• Partner with creative teams to create features requirements and content plans that meet the goals of the service through the product cycle.
• Partner with technology teams to ensure that toolsets, pipelines, and live service tuning capability is optimized for flexibility and ability to respond to player needs.
• Manage the full lifecycle of retention, re-engagement, and monetization. Set clear metrics for each phase.
• Analyze the impact of releases and provide cost-benefit analysis that generates new hypotheses.
• Analyze in-game economy trends using data insights and strong business acumen to impact top-line KPIs.
• Represent the voice of the player and partner needs within the live service.
• Work with the game team to drive best-practice strategies in creating and optimizing economy models for virtual economies.
• Form effective relationships with Marketing, Brand and PR to ensure that each release has a clear purpose, clear messaging, and value proposition to the player.
• Develop game health review cycles to continually improve the product.
• Work with the team to ensure that all live releases are of high quality.
• Work with Live Ops team to ensure quality of service excellence is upheld and appropriate responses are in place for service issues.
• Track and develop an expert-level understanding of gaming trends and insights.
• Provide craft mentorship to design teams and others to develop expertise in games as a service space