Account Manager
Microsoft
Account Manager
Redmond, Washington, United States
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Overview
The Account Manager is a core member of the account team focused on driving data-driven optimizations aligned with client needs, executing campaigns, and driving coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health [This role is flexible in that you can work up to 50% away from the office].
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required Qualifications:
- 6+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
- OR Bachelor's Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
- OR Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 2+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
- OR equivalent experience.
- OR Bachelor's Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
- Experience in Client Management and Account Management
Preferred Qualifications:
- 8+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
- OR Bachelor's Degree in Sales, Marketing, or related field AND 5+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
- OR Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
- OR Bachelor's Degree in Sales, Marketing, or related field AND 5+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
- Experience in Gaming industry, Media Planning, Project Management
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until May 9, 2025.
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Responsibilities
- Your Account Planning & Management activities will include planning with Purpose Through Client Planning: Partners with cross functional teams, including AEs, to develop and execute MSA account plan, leveraging winning sales strategies replicated across clients and client types.
- You will learn about the client’s business drivers, compelling events, seasonality of business to identify opportunities to optimize consumption and partner with the Account Executive in development of sales plans for the client. Goals will focus on Gaming and incubation product growth, as well as cross Microsoft opportunities and share accountability with the Account Executive and the team.
- As part of client engagement activities, you will influence existing Digital Marketing Managers and Directors, Digital Buying Groups and always lead with insights and data and tailor content and messages about ways to grow and optimize campaigns to increase business results as you influence Stakeholders and Decision Makers by sharing data insights and product demonstrations, bringing to life how MSA can increase business results.
- As a disciplined Account Manager, you will optimize the existing book of client business to achieve sales targets and deliver outstanding sales hygiene, consistently execute against pipeline, opportunity management, and revenue goals. You will use a solution selling mindset to identify across Microsoft opportunities that deliver end-to-end beneficial client outcomes as well as bring the best resources to overcome blockers and ensure success.
- You will support the Account Executive in building a negotiation plan to ensure smooth closing and timely renewal of contracts.
- You will maintain a positive approach during difficult objections & negotiations and demonstrate expertise in MSA’s features and incentives, including incubations products. You will be able to upsell and increase consumption of existing products, identify winning sales strategies, package them for efficiency and replicate them across similar client types.
- You will collaborate with internal partners and peers to develop and strategize custom offerings to maximize upselling opportunities and accelerate the closing of deals. Account Managers will lead the efforts in operationalizing and managing all aspects of custom integrations with internal and external stakeholders.
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