Senior Product Manager - Central Fraud & Abuse
Microsoft
Senior Product Manager - Central Fraud & Abuse
Multiple Locations, United States
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Overview
Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.
We are hiring a Senior Product Manager for the Central Fraud & Abuse Risk's Outreach & Governance team. This role will help guide and deliver the organization's mission at a strategic level, while also engaging in hands-on challenges across the company.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required/Minimum Qualifications
- Bachelor’s Degree AND 5+ years experience in product/service/project/program management or software development
- OR equivalent experience.
- 2+ years experience managing cross-functional and/or cross-team projects.
- 4+ years working in a hands-on technical anti-abuse/anti-fraud/anti-cybercrime role OR in a field that has transferrable hands-on technical skills, such as but not limited to: cyber security operations (SOC/CSOC analyst), threat intelligence, security research, etc.
- Ability to communicate and influence both technical and non-technical audiences.
- Ability to take ambiguous situations, achieve clarity, and align outcomes among many participants
- Understanding of common abuse and fraud types and patterns, such as but not limited to: account takeover, phishing, ransomware, password attacks (brute force, spraying, cred stuffing), etc.
Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
- OR equivalent experience.
- 5+ years experience managing cross-functional and/or cross-team projects.
- 2+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).
- Experience working in large scale cloud products: Azure, Microsoft 365, or similar competitive products in the industry
- Deeply skilled in with extremely large data sets, to answer complex and ambiguous questions, using tools and languages like: SQL, KQL/Azure Data Explorer, Jupyter Notebook, Spark, R, U-SQL, Azure Synapse, Azure Machine Learning, Azure Data Lake, Python, or PowerBI.
- Hands-on experience with requirements definition, Continuous Integration/Continuous Delivery (CI/CD), Azure DevOps or Agile Scrum.
- Ability to work effectively in ambiguous situations and create clarity or ask for clarification for yourself, those around you, and leadership.
- Comfortable working in a startup mode on a new team where there is lots of opportunity.
Product Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until May 4th, 2025.
Responsibilities
- Clearly identity and communicate risks and challenges and work tirelessly to overcome program blockers.
- Drive thinking and strategy on fraud in the measurement space.
- Use data and insights to analyze product strategies and create product plans to ensure success through all stages of initiating, planning, executing, monitoring/controlling, and closing.
- Drive fundamental improvement to the customer/partner experience in fraud and abuse scenarios.
- Build, develop and maintain highly collaborative and effective working relationships with key stakeholders to foster cooperation and continuous feedback loops.
- Collect performance metrics and KPIs to identity opportunities for reliability and resiliency improvement and to surface business objectives and key results (OKRs).
- Partner with other teams across Microsoft to plan, implement, and evolve systems and features to combat fraud and abuse.
- Embody our Culture and Values