Customer Success Account, Finance Manager - Security

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The CSA Security Finance manager is the Finance partner to the Enterprise Group Finance area Leads, the Marketing, Sales Excellence & Operations local Leads, and other product-aligned business leaders.

The successful candidate will develop deep subject matter expertise on the Security products and will support in delivering actionable insights to business partners as well as Segment and Customer Success Account Finance Managers. The Customer Success Acount Finance Manager - Security, drives upsell motions, growth and new products adoption in the Enterprise Segments.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND extensive experience in financial analysis, accounting, controllership or finance, or related field
• OR Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND multiple years experience in financial analysis, accounting, controllership or finance, or related field
• OR equivalent experience

• Proven analytical skills and business acumen
• Fluent in business English for the purposes of performing this role.

Prefered Qualifications

• Finance Business development or Solutions delivery experience
• Technology industry experience, but not limited to technology

• Performs and reviews analysis of present and future financial performance on Security workloads, financial plans (e.g., expected returns, resource allocation, pricing, investment opportunities) and economic transactions (e.g., customer deals, commercial partnerships, acquisitions, etc.). Prepares and summarizes recommendations.
• Works directly with business partners to translate top-down targets to an accountable budget for each group. Completes and reviews analysis, modeling, and research to support preliminary and adjusted forecast cycles. Partners and solicits insight from business and commercial stakeholders.
• Delivers results through tracking performance, report accuracy, and partnering with business leaders to ensure execution of plans and accountability for results. Manages the rhythm of the business for area of responsibility including monthly close, recurring business review preparation, and budgeting. Generates relevant and actionable insights to drive the business forward.
• Develops and leverages relationships with customers and partners to bolster sales, and to understand and manage business risk. Collects customer feedback data and applies data analysis techniques to improve customer experience. Builds strong relationships with customers at senior levels. Designs and negotiates solutions to complex financial issues with customers. Engages with customers and partners on their wider relationships with Microsoft. Serves as advocate for Microsoft and its customers. Understands customers' businesses to plan growth. Manages balance between customer centricity, enablement of sales, and cost effectiveness.
• Shares business insights and advances solutions and action plans to drive business and commercial leader goals and short-term accountabilities. Provides credible insights into industry benchmarks and consumer trends, performance improvements, and growth. Facilitates to resolve complex issues. Manages and executes processes through engagement with internal and external stakeholders.
• Applies understanding of the broader Microsoft context to offer solutions to ensure organizational objectives are met. Develops and manages strategies to proactively mitigate, or reactively address, potential adverse effects of macroeconomic and/or geopolitical risks. Articulates a comprehensive view of financial results and approaches leaders can implement based on deep understanding of business partner and counterpart work context and situation. Considers competing views and alterative solutions when formulating recommendations for financial plans and forecasts.
• Conceptualizes and designs new approaches to how financial data is collected and evaluated to impact future outcomes and decisions.
• Drives improvements in data management through automation. Applies understanding of advanced technology to accomplish business goals and to provide greater depth of analysis.
• Understands the interconnections between data, information, and results and translates this into forward looking narratives and forecasts. Provides clarity and alignment with senior leaders. Implements creative ways to show patterns and draw conclusions to help drive decisions and clearly communicate findings. Generates actionable plans based on complex results, ambiguous findings, and multi-year time horizons. Articulates understanding and awareness of business partner situation.
• Drives the right tone from executive leadership and ensures strict adherence and understanding of Microsoft policies on risk and compliance. Influences leadership to ensure compliance is a top priority and modeled throughout the organization. Drives a compliant culture through actions and decisions to instill trust. Advocates, educates, and promotes best practices and new developments. Encourages asking questions and identifying risks to compliance. Champions Microsoft privacy, security, and ethical standards. Advances key compliance initiatives