Senior Account Technology Strategist

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Microsoft’s Enterprise Team focuses on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience and revenue growth for Microsoft.
As an Enterprise Account Technology Strategist, you will have the opportunity to drive digital technology transformation in partnership with your customer, to achieve both Microsoft and customer business outcomes. Paired with an Enterprise Account Executive, leveraging your large, multi-functional team across the breadth of the Microsoft product portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies. With a proven history of innovating technical solutions to achieve customers’ business transformation and achieving account growth targets, this role will give the opportunity to combine your technology and industry knowledge to deliver on digital solutions to accelerate your customer’s digital vision. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.

Customer and Industry Insights

• Applies expertise to develop Industry Sales Kits and identify industry partners, leveraging market trends and cross-industry insights to address customer challenges.
• Combines business and industry knowledge with global best practices to forecast and recommend account strategies.
• Orchestrates teams to gather data, evaluate risks, and adapt solutions, ensuring customers explore innovative approaches to grow and address business challenges effectively.

Differentiated Value Proposition

• Collaborates with senior executives to showcase how Microsoft solutions meet future business needs, driving growth and competitive advantage.
• Acts as a Technology Mentor, building relationships with C-level leaders and aligning Microsoft capabilities with customer needs.
• Leads business transformations using digital technologies to deliver outcomes, challenge thinking with innovative ideas, and involve resources for customer success.
• Captures wins as references and represents the business in significant public relations events.

Technology Sales: Demand Generation and Orchestration

• Drives Account Strategy Envisioning (ASE) with teams, customers, and partners to deliver outcomes via Industry Sales Kits and Solution Plays.
• Creates and manages new opportunities, ensuring consumption pipeline velocity and unblocking issues.
• Coaches peers on opportunity initiation and sets best practices.
• Leads customers into AI and Industrial Metaverse by aligning Microsoft’s capabilities with tailored business needs, developing strategies, and orchestrating execution through technical teams and partners.
• Develops demand plans, drives MCEM lifecycle, and leads opportunity creation using industry best practices and various channels.
• Engages stakeholders with pitches and ensures customer requirements are met by collaborating with core engineering teams.

Technology Strategy Formulation

• Develops multi-horizon roadmaps for strategic accounts, aligning customer objectives with Industry Sales Kits and Solution Plays to drive Microsoft cloud adoption.
• Challenges and refines strategies with stakeholders, introducing innovative capabilities.
• Leads analysis of customer needs and blockers, collaborates with global executives on strategy, and drives end-to-end solutions.
• Guides technology adoption by defining long-term visions, resolving blockers, and steering digital transformation to achieve business outcomes.

Trusted Advisor

• Uses broad knowledge of Microsoft's products to address customer needs.
• Coordinates with industry experts and partners to build strong industry knowledge and bridge process gaps.
• Promotes customer business perspectives and provides sponsorship.
• Creates security thought leadership with customer executives using Microsoft Security and Zero Trust narratives.
• Engages stakeholders to position security as a business enabler.
• Establishes Microsoft's security credentials and improves customer security posture.
• Provides account thought leadership, shares best practices, and leads extended teams.
• Provides technical guidance and creates feedback loops with Product and Engineering teams.
• Acts as the voice of the customer and internal advocate by providing insights and feedback.
• Articulates business opportunities for Microsoft based on product gaps.