Software Engineer II - Microsoft Copilot Studio

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Are you passionate about enabling cutting-edge AI technologies to connect with users on any platform—whether it's Teams, web, Slack, Facebook, or even IVR voice systems? Do you want to help define the future of how businesses and users interact with Microsoft Copilot Agents?

Microsoft Copilot Studio is a critical and strategic product for Microsoft in the Copilot era, empowering users to create, deploy, and manage AI-driven agents effortlessly. As a global, distributed Azure-based platform, we operate highly scalable, multi-tenant microservices to make agent building simple, impactful, and enterprise-ready.

We are the Agent Lifecycle and Admin Experiences team at Microsoft Copilot Studio, based in ILDC, where we focus on building seamless, secure, and scalable solutions that power the agent ecosystem. We are looking for an exceptional Software Engineer to join our talented, collaborative, and innovative team.

What You Will Do

• Build scalable, high-impact features like MCS Agent Templates to simplify and scale copilot creation.

• Develop advanced AI evaluation platforms and metrics that help makers improve agents using real insights.

• Lead efforts to ensure Microsoft Copilot Studio is a secure and enterprise-grade solution.

• Collaborate closely across disciplines to deliver user-friendly, high-quality experiences for customers worldwide.

Why Join Us?

• Be part of a strategic product shaping the AI-powered future of Microsoft.

• Tackle technical challenges building global-scale, cloud-native microservices.

• Join a talented, inclusive team and grow your career while making a huge impact on customers and the business.

Come join us and help make Microsoft Copilot Studio the go-to platform for building the AI agents of tomorrow!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Bachelor's Degree in Computer Science or related technical field AND 4+ years of technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

#CopilotStudio

• Works with appropriate stakeholders to determine user requirements for a set of features.
• Contributes to the identification of dependencies, and the development of design documents for a product area with little oversight.
• Creates and implements code for a product, service, or feature, reusing code as applicable.
• Contributes to efforts to break down larger work items into smaller work items and provides estimation.
• Acts as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems.
• Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.