Senior Technical Program Manager
Microsoft
Senior Technical Program Manager
Multiple Locations, United States
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Overview
Microsoft 365 continues to experience incredible double digit growth year after year as Microsoft evolves and delivers on the industry’s leading AI, cloud productivity, security, compliance, and management solutions. FastTrack for Microsoft 365 has a primary worldwide role enabling customers to realize the benefits of the investments they have made in Microsoft 365.
The FastTrack data migration team, as part of FastTrack for Microsoft 365, assists customers in preparing for and moving their data from on-premises and third-party cloud systems to Microsoft 365. As a Senior Technical Program Manager in FastTrack for Microsoft 365, you will work with architects, product engineering, PMO, and service delivery teams to create programs that assist customers migrating to Microsoft 365. You will ensure the success of these programs by having deep customer empathy, building solutions for enterprise scale and world-class support, using telemetry and feedback to optimize process, and embodying the growth mindset.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required/Minimum Qualifications
- Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
- OR equivalent experience.
- 2+ years of experience managing cross-functional and/or cross-team projects.
- 3+ years communicating directly with senior/executive leadership while driving customer facing projects or escalations in Microsoft 365 technologies
Other Requirements
- Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Preferred Qualifications:
- Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, OR product development
- OR equivalent experience.
- 6+ years of experience managing cross-functional and/or cross-team projects.
- 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
- Experience with migration technologies (1st party & 3rd party) with Microsoft 365 applications
Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until December 25, 2024.
Responsibilities
- Partner with other Program Managers, Product Managers, and Service Engineers to design technical solutions across feature areas. You’ll also identify risks and propose data-based mitigations.
- Define success criteria and create relationships for implementing features for complex cross-functional projects. You’ll coordinate and ensure alignment across organizations.
- Deliver on roadmap for multiple feature groups, track project schedules, and manage governance programs.
- Drive continuous improvements by listening to customer feedback and validating use cases. You’ll also lead teams to partner with other departments to collect performance metrics, drive customer support, and lead direct customer engagements.
- Provide direction across teams during ambiguous challenges and customer escalations, effectively communicating with senior management.
Other: Embody our Culture and Values