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Technical Program Manager 2 - Azure Kubernetes Service

Microsoft

Microsoft

IT, Operations
Posted on Dec 13, 2024

Technical Program Manager 2 - Azure Kubernetes Service

Sydney, New South Wales, Australia

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Date posted
Mar 19, 2024
Job number
1691890
Work site
Up to 100% work from home
Travel
0-25 %
Role type
Individual Contributor
Profession
Program Management
Discipline
Technical Program Management
Employment type
Full-Time

Overview

The Azure Kubernetes Service (AKS) team delivers a managed Kubernetes service on Azure to make enterprises successful at building, deploying, and managing cloud native applications. The team is responsible for building AKS’ features and experiences, improving its fundamentals like reliability, scale and performance as well as expanding its ecosystem with 1st and 3rd party product partnerships.

Kubernetes orchestrates applications on an infrastructure. The reliability of that infrastructure is of utmost importance to customers to ensure the availability of their applications. At AKS, we are working on improving the infrastructure reliability and stability so that our customers can experience the highest uptime possible in the industry.

We are seeking a Technical Program Manager II to join the AKS Fundamentals team and focus on platform reliability. In this role, you will define a set of metrics to measure and report on the reliability experienced by customers in Azure Kubernetes Service. You will analyze the pain points of our customers, plan and prioritize improvements, and drive engineering teams across Azure to address those pain points. You will lead programs to evolve engineering culture around quality and make a big impact on Azure customers’ experience.

Qualifications

Required Qualifications:

  • Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development.
    • OR equivalent experience.
  • 2+ years of experience in a technical role.
  • 1+ year(s) of experience managing cross-functional and/or cross-team projects.

Other Requirements:

  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional / Preferred Qualifications:

  • 1+ years of Program Management or Product Management experience.
  • Experience with container technologies, including Docker, Kubernetes, or OpenShift.
  • Experience in data analytics.
  • BA/BS in Computer Science or equivalent experience.

#Azurecorejobs

Responsibilities

  • Define and track success metrics for platform reliability and drive empathy for customer issues.
  • Learn from customers about their experience; analyze data and prioritize customer pain points.
  • Launch and drive programs to address quality gaps in existing processes and products.
  • Create and prioritize a shared roadmap across Azure Infrastructure services to improve reliability for Kubernetes scenarios.
  • Partner closely with Azure Compute, Networking, Storage, and other Azure teams to drive the roadmap.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.