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Solution Architect- Apps

Microsoft

Microsoft

IT
Posted on Dec 13, 2024

Solution Architect- Apps

Mexico City, México, Mexico

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Date posted
Sep 10, 2024
Job number
1763321
Work site
Up to 50% work from home
Travel
25-50 %
Role type
Individual Contributor
Profession
Consulting Services
Discipline
Solution Architecture
Employment type
Full-Time

Overview

The Solution Architect gathers customer/partner insights from a broad range of stakeholders to shape and form both the definition and ongoing execution of projects. Defines and documents the architecture to communicate the value proposition of the business solution along with the project approach. Collaborates with the Project Manager to jointly drive project/technical governance of the design, build, and deployment into use of proof of concepts and pilots. Works with the business sponsor and customer/partner stakeholders to gather and ratify requirements and constraints. Collaborates with the Account Team and/or Bid Team to understand the business solution/problem. Anticipates and identifies scenarios that could slow or impede pre-sales/delivery. Works in close collaboration with the Project Manager and Account Team to identify, categorize, and communicate business and technical risks. Generates new and/or improvements to existing intellectual property. Develops a network of internal/external relationships with senior-level decision makers to build influence in addressing problems/blockers. Uses evidence-based arguments that articulate complex concepts in a simple manner to respectfully challenge Microsoft and customers/partners when a decision will not produce optimal results. Leads the adoption of Microsoft solutions technologies based on understanding of competitor solutions and how customer business value can be driven through Microsoft's offerings.

Qualifications

Required/minimum qualifications

  • 1+ year(s) experience leading blended, multidisciplinary teams.
  • 2+ years managing multiple projects or portfolios.
  • Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR equivalent experience.
  • The position requires proficiency in Spanish at a fluent level and English at an advanced level.

Additional or preferred qualifications
    • Technical or Professional Certification in Domain (e.g., Security). 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
    • 6+ years project management experience.
    • 6+ years technical sales experience.
    • Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR equivalent experience.
  • 3+ years of leadership experience in the following functional areas:

    • Azure Kubernetes & Containers: Experience with Docker, Kubectl, shell scripting, Pod design & configuration, operations and monitoring, and container tools such as Prometheus, Twistlock, or Sysdig.

    • Dependable Microservices Architecture Background: Demonstrated experience in designing and implementing microservices architecture, including service decomposition, service boundaries, API design, and inter-service communication. Familiarity with patterns like Circuit Breaker, Service Registry, and API Gateway.

    • Development Languages and .NET Technologies: Proficiency in development languages such as C#, JavaScript, PHP, Python, and experience with .NET technologies up to the latest version, including .NET Core, .NET Standard, and ASP.NET Core.

    • Azure DevOps: Expertise with Azure DevOps, GitHub, Terraform, ARM Templates, YAML, PowerShell, Python or other scripting languages, CI/CD, Unit/UI Testing.

    • Cloud Technologies: Familiarity with cloud computing platforms, such as AWS, Azure, or Google Cloud Platform, and the ability to design microservices to leverage cloud-native services.

    • Databricks Experience: Proven experience with Databricks, including leveraging Apache Spark for large-scale data processing and analytics. Expertise in building and optimizing data ingestion and transformation pipelines using Databricks, and integrating Databricks with BI tools like Power BI for advanced analytics. Skilled in managing and utilizing both static and streaming data for batch and real-time processing, ensuring robust data infrastructure.

Responsibilities

Architecture Design and Deployment
Works in close collaboration with the Project Manager and Account Team to identify, categorize, and communicate business and technical risks. Defines risk mitigation activities that are foundational to the project plan. Defines risk contingency plans for invocation should the risk occur. When appropriate, oversees a broad portfolio of accounts. Manages and ensures the all-up delivery of consulting engagements, as necessary.
Defines and documents the architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to communicate the value proposition of the business solution along with the project approach. Leads complex cost-based and technology-based discussions to explain the Architecture in terms of its build, deployment, and ongoing operational use to determine customer appetite for the business solution. Uses a business-value approach that values return on investment (ROI) and customer costs-savings over technical ease of execution.
Collaborates with the Account Team and/or Bid Team to understand the business solution/problem. Drives agreement, based on the customer’s priorities, requirements/constraints, approach, principles, concepts, and expectations. Builds and documents a realistically costed, advanced/complex Solution Approach with traceability of requirements, constraints, decisions, and tradeoffs that balances risk, technical credibility, and technical innovation to meet customer need, predominantly based on existing solution offerings and/or reference architecture. Jointly leads the implementation in close partnership with the Project Manager. Leads oversight and governance and establishment of quality practices and standards to realize the business solution. Uses a cohesive build methodology with an agreed release schedule and timeline so the solution can be transitioned to live operations, leveraging solution expertise. Ensures communication of and adherence to the pre-sales value proposition. Works with the Project Manager to highlight where assumptions have proven false. Uses change requests to modify the Solution/project approach when needed. As needed, collaborates with subject matter experts to receive specialized advice that can help define the Solution and project approach and increase the time to value for the customer.
Leverages a structured approach to Architecture Projects using existing methodologies (e.g., Waterfall, Agile, Iterative) that make use of existing reference architecture and established architectural styles and design patterns. Proposes and develops new solutions to scale across multiple customers/partners. Builds and maintains an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to ensure the rationale for the business solution's Architecture is known and understood.
Collaborates with the Project Manager to jointly drive project/technical governance of the design, build, and deployment into use of proof of concepts (POCs) and pilots, using enterprise architecture processes and ensuring quality control through peer review. Works with customers to understand and demonstrate business value (e.g., release of revenue, cost savings) that the business solution realize.
Anticipates and identifies scenarios that could slow or impede pre-sales/delivery. Orchestrates the broader Microsoft team to address technical blockers and works with account/project team to resolve non-technical issues. Reports significant problems to Microsoft management and resolves escalations when needed. Plans a way forward in complex and ambiguous situations with an innovative approach and durable design. Delegates and leverages specialist skills of others to drive technical alignment across internal/external teams. Coordinates disparate approaches into a single plan of action for complex scenarios.
Works with the business sponsor and customer/partner stakeholders (e.g., Business users, Enterprise Architects, Security Team, Operations Team) to gather and ratify requirements and constraints. Manages and resolves complex ambiguity in the requirements and constraints and documents assumptions and implications where it cannot be resolved. Maintains the requirements/constraints traceability matrix to prove that solution components have a rationale/justification for inclusion in the architecture of the business solution. Drives development and execution of test plans to prove that each requirement/constraint has been implemented as expected by the customer. Where there are defects, works in close collaboration with the Project Manager and Customer to redress or accept and document the status of the test results.
Understanding Customer/Partner Technical Environment
Works with customer/partner stakeholders (e.g., Enterprise Architects, Security Team, Development Team, Operations Team) and business sponsor to socialize both the business solution and the project approach to determine if changes are needed to the business solution. Where the cost of change is accepted by the customer, shares this feedback with the project team and the broader account team to make the necessary adjustments using mechanisms such as updating the solution approach and projected costs in presales and change requests in delivery. Contributes to Microsoft-centric operations and cadences to align with customer feedback.
Gathers customer/partner insights from a broad range of stakeholders as well as the main business sponsor to shape and form both the definition and ongoing execution of projects. Identifies and evaluates industry trends (customer industry verticals, information technology [IT] industry). Adapts business models, plans, and solutions to insights.
Uses evidence-based approach to represent the customer/partner as a customer advocate and shares insights with Product Engineering teams and the business with a view to improving Microsoft technologies, products, services, and offerings such that they can better meet customer/partner needs across a territory.
Thought Leadership
Leads virtual teams around technologies and customer/partner challenges by sharing ideas, insight, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape.
Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with internal team. Acts a mentor to less experienced colleagues by educating them on technical and non-technical concepts and sharing best practices. Demonstrates deep industry knowledge and drives recognition for Microsoft solutions through presentations and engagements with external audiences.
Practice Development
Generates new and/or improvements to existing intellectual property. Connects gaps and patterns across business and technology areas to drive changes. Identifies which ideas should be culled, with consideration for scale across customers. Drives the re-use of intellectual property and recommends practices in both pre-sales and delivery. Participates and contributes to internal/external communities.
Trusted Advisor
Develops a network of internal/external relationships with senior-level decision makers to build influence in addressing problems/blockers and facilitating additional views on the matter of interest. Acts as an advisor to external stakeholders. Provides direction to facilitate relationships between others. Stays up to date on Microsoft’s technologies, products, and services in order to communicate Microsoft's mission, strategy, and capabilities. When appropriate, develops a strategic relationship with key stakeholders within the customer portfolio, often as part of a steering committee, to ensure service delivery is on track and major issues are being anticipated, identified, and managed.
Leads the adoption of Microsoft solutions technologies based on understanding of competitor solutions and how customer business value can be driven through Microsoft's offerings. Differentiates Microsoft's solutions in customer/partner conversations to influence the industry-wide direction for specific architecture(s).
Uses evidence-based arguments that articulate complex concepts in a simple manner to respectfully challenge Microsoft and customers/partners when a decision or course of action will not produce optimal results. Leverages strategic expertise to encourage alternative approaches where applicable. Serves as the "technical conscience" to challenge the status quo and unrealistic expectations. Proactively resolves conflicts and seeks resolution to balance the overall outcome. Drives consensus where possible and leads decisions to resolve conflict when needed.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.