Clinical Application Consultant
Microsoft
Clinical Application Consultant
Multiple Locations, France
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Overview
There has never been a more exciting time to be working in healthcare at Microsoft. Our Health & Life Sciences Solutions organization is an interdisciplinary team of product managers, designers, engineers, clinicians and Consultants who are designing, developing, deploying and delivering next-generation healthcare solutions powered by the Microsoft Cloud for healthcare organizations around the world.
As an Application Consultant, you will be an integral member of a team within HLS Solutions that is working to empower clinicians to achieve more with groundbreaking healthcare-oriented copilots, transforming the way, medical documentation is created, and give healthcare professionals the opportunity to spend less time for documentation and more time with their patients.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
#Health&LifeScience #hlscso
Qualifications
Required/Minimum Qualifications
• Degree in the technical or medical field
• Significant years Professional experience in customer service or in the medical field
• Experience with training
• Excellent knowledge of spoken and written France
• Good knowledge of spoken and written English
Other Requirements
The ideal candidate need to be able to travel and have ease of access to any local airport to reach customers accross France as well as being able to reach MS HQ in Paris.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
· This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred/Additional Qualifications (Optional, at HM discretion)
• Good knowledge of spoken and written German
Responsibilities
We are looking for you to train the medical staff and advise customers on how to use Microsoft healthcare products more effectively. Are you interested in technology and enjoy contact with people? You want to work for a software company but directly help people to help other people? Come join an evolving team with a growth mindset.
• Planning and organizing training appointments with and for our customers
• Conducting trainings on-site or remotely
• Conduct web seminars
• Advising our customers on how they can use our products to document more effectively (process optimization, use of advanced features)
• Maintaining training materials
• Coordination with project management, Customer Success Account Management, Sales and Support