Technology Consultant
Microsoft
Technology Consultant
Shanghai, China
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Overview
Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential - and excitement for the journey ahead.
As a Technology Consultant, you will participate in project planning by identifying risks and dependencies and proposing appropriate mitigations. You will implement technical solutions by coordinating and aligning with customers’ business goals and cultivate relationships with customers, partners, and stakeholders to identify drivers of satisfaction and establish recovery actions to improve experience.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required Qualifications
- Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field (or currently pursuing)
- OR equivalent experience.
Preferred Qualifications
- 6+ months work experience in relevant area of business.
- Technical certifications based on domain (e.g., Azure, SharePoint).
- Project Management certification (e.g., PMP, Scrum).
Responsibilities
- Contributes to the pre-sale process as needed and helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert.
- Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve by using business, technology, and industry strategies to define customer/partner requirements and constraints. Engages others appropriately to understand and define customer requirements.
- Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects and proactively assists in the creation of intellectual property content and seeks areas that are available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement.
- Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience.
- Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies.