Senior Technical Program Manager

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Would you like to work in a dynamic environment and be a part of a team where learning and growth is a constant endeavor? Do you have the passion to innovate and contribute to the execution of “Windows as a Service” (WaaS) servicing model and keep cloud and edge devices secure and productive? If you answered “yes,” you will want to join our team!

We are the Customer Focused Engineering (CFE) team in Windows Servicing and Delivery (WSD) organization. We deliver updates to every Windows-based device in the world to protect users and enable them to be productive. While security remains our primary focus, we also empower our commercial and enterprise customers by enabling new device support, addressing reliability, and resolving blocking issues. Our work is critical for the Windows family of devices. We are an agile team and ship twice every month, impacting over a billion Windows devices in the ecosystem.

We are looking for a Senior Technical Program Manager for the team in India. We encourage a growth mindset where failures are learning opportunities, feedback is a gift and collaboration yields better outcomes. Customers are the number one reason we exist; ensuring they have excellent experiences with Windows is our top priority. Customer excitement helps drive our own passion to create quality experiences.

Required Qualifications

• Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 8 or more years of technical program/product management experience.
• Technical aptitude and customer obsession with a bias towards action.
• Proven track record of going technically deep and delivering cloud-scale technologies.
• Flexibility to learn and apply learning to improve business outcomes, positive impact for the team and self.
• Proven track record of going technically deep and delivering cloud-scale technologies.
• Flexibility to learn and apply learning to improve business outcomes, positive impact for the team and self. Technical aptitude and customer obsession with a bias towards action.
• Stakeholder management along with great communications skills, both verbal and written.

Preferred Qualifications

• Stakeholder management along with great communications skills, both verbal and written.
• Prior experience in building and presenting business case around a given problem would be a plus.

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• Work closely with multi-disciplinary teams to deliver monthly Windows updates with high quality.
• Define, track, and report on the execution of the key priorities
• Identify and mitigate project risks & dependencies proactively.
• Foster effective partnerships with teams across the company with focus on common goals.
• Manage priorities for engineering team based on a deep understanding of the broader Windows ecosystem and customer scenarios.
• Align stakeholder’s expectations and manage status communication.
• Use data to influence and drive decisions.