Tech for Social Impact (TSI), was formed as the first social business within Microsoft to support the existing long-standing philanthropy commitment that Microsoft has to the nonprofit sector worldwide and is part of the larger Corporate External and Legal Affairs (CELA) organization. TSI combines sales, philanthropy, solution development and partnerships as one integrated team, powered by a sustainable business model where profits are reinvested back into our Philanthropies initiatives.



In fiscal year 2024, TSI invested in a new Social Impact Business Development team. This team incubates new, strategic initiatives aligned to Microsoft’s broader commitment to the integrity and security of critical infrastructure, including Political Campaigns, Rural Hospitals, and our Microsoft Threat Analysis Center. All of these initiatives are focused on ensuring the resilience and security of key communities, industries, and governments that are strategic to the company, yet lack direct account team coverage for technology adoption and customer success. The TSI Social Impact Business Development team directly supports these key constituencies, and in doing so advances Microsoft’s business interest in building trust, differentiating our cloud offerings, and driving responsible use of AI.

The Sales Business Development Lead role will support the business planning for the business development team, including identifying the next “strategic infrastructure” investment, including monetization opportunities, offer development, and long-term revenue planning. They will also own the end-to-end business review process, including dashboard development, reporting and KPI measurement. The candidate will serve as the primary point of contact (POC) for collaborating across key stakeholder teams in CELA (USGA, Public Affairs, Airband Democracy Forward), Public Sector and HLS Sales, and ISV incubation teams. Finally, this person will be on point for developing and ensuring visibility of our team’s success, including external relationships and impact stories. Candidates for this role will be able to stretch across strategic business planning to highly tactical execution.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Operations

• Drives the management of projects in alignment with strategic goals. Drives coordination of projects programmatically across the different areas of engagement with stakeholders and contributors to assure appropriate resources are available and that the project is executed in a timely manner. Sets objectives to assure that outcomes are achieved in accordance with goals. Aligns the vision, outcomes, and indicators of performance against strategic goals, and assures movement forward movement toward the goal by all contributing stakeholders and constituents across Microsoft (e.g., Government Affairs, Public Affairs, Public Sector and Health Sales) to meet outcomes and objectives.
• Leverages subject matter expertise to drive the development of creative and innovative solutions and business models to drive business impact.
• Shares and scales successes, thought leadership, opportunities for improvement, best practices, and learnings internally and externally.
• Brainstorm new initiatives and offers in unexplored areas (beyond current offerings).
• Synthesizes and provides feedback from/to team members and partners/customers regarding experiences and potential improvements to strategic plans.
• Drives continuous process improvements and in-flight changes through the review and analysis of strategic plan performance.
• Takes steps to continuously learn and develop self, by bringing losses to the forefront and growing from prior engagements. Drives continuously on customer centricity, technological intensity, and process simplicity.
  
  

Reporting

• Interprets, adds to, and applies reports to add value in generating and executing communication plans.
• Interprets and provides suggestions for improvements on long-term strategies and outcomes of deals across portfolios or areas of focus.
• Evaluates and drives iterations and decisions based on return on investment figures, profit and loss reporting, and lesson-learned sessions.
• Leverages reports (e.g., financial and strategic) to identify and recommend appropriate actions (e.g., correction of errors, acceleration where seeing success) based on trends and insights.
• Leads organization and alignment of stakeholders by providing financial forecasts of business, assuring it is up to date, and informing all relevant stakeholders. Identifies issues from leadership teams as they occur, and offers resolution actions with escalation of issues if necessary.
  
  

Stakeholder Management

• Builds trusted advisor partnerships with cross-functional leaders and managers, representing the organization to Microsoft (CELA) leadership. Proactively identifies and drives cross-functional strategic and communication.
• Drives identification of the appropriate executive-level stakeholders in pursuit of new business generation.
• Acts as the voice for customers/partners within internal teams and across the organization to design, implement, and plan programs.
• Drives creation and management of connections between necessary stakeholders within Microsoft.
  
  

Deal Strategy

• Identifies and incorporates other internal teams (e.g., CELA, finance, sales, marketing) and business leaders to help inform and align the strategy.
• Contributes to the understanding of customer needs, gains internal customer alignment, and mobilizes stakeholders and partners to achieve the strategy.
• Identifies appropriate parties to partner with/sell to through conducting a partner/customer assessment of their current needs and defining a value proposition to meet those needs.
• Evaluates, prioritizes, and pursues market opportunities and trends that provide opportunities to leverage Microsoft platforms/products by identifying, quantifying, and qualifying opportunities.
• Embody our culture and values
  
  

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Finance, Computer Science, Engineering, or related field AND 6+ years experience in business development, sales, consulting, or marketing
• OR equivalent experience.
• 3+ years project leadership/management experience.
  

Additional Or Preferred Qualifications

• Master's Degree in Business Administration, Finance, Computer Science, Law, or related field AND 8+ years experience in business development, sales, consulting, or marketing
• OR equivalent experience.
• 5+ years experience working in a matrixed organization, preferably in the technology industry.
• 5+ years project leadership/management experience.
• 8+ years experience in a related business/ functional domain.
• Direct experience working in either Influence Operations Intelligence, Microsoft Public Sector Security or Healthcare industries is preferred.
  

Sales Business Development IC5 - The typical base pay range for this role across the U.S. is USD $130,000 - $217,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $168,600 - $237,500 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until August 6, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.