In Small, Medium, Corporate (SMC) and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared Small, Medium, Corporate (SMC)and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the Small, Medium, Corporate (SMC) and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.

The Small and Medium Business (SMB) segment within Small, Medium, Corporate (SMC) is at the leading edge of growth and transformation. It’s a tremendous growth engine for the company dedicated to bringing the Microsoft cloud to millions of Small and Medium Busines (SMB) customers worldwide through scalable routes to market, growing revenue, market share and net new customers while enabling a high level of customer and partner experience.

As a Business Analytics Director for the Small and Medium Business (SMB) segment, you will own and evolve the data solutions that power our breadth business across the Microsoft sales organization. You will deeply understand and articulate stakeholder needs into action-oriented insights and analysis, industrial reporting, and analytical models in partnership with engineering to accelerate our business results and execute strategies. The Small, Medium, Corporate (SMC). Analytics team are insatiably curious data professionals who lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas, and contribute our deep understanding of business goals, strategic drivers, success outcomes and behaviors to influence strategy & results. We seek a business intelligence leader who loves big data challenges, excels at story-telling, and partners exceptionally with stakeholders.

In this role, you will collaborate with sales leaders, engineers, and capability owners to define business needs, architect and evolve our data platform, and render data into deeply insightful BI products. The successful candidate would be a results-driven collaborator, self-directed and customer obsessed. If you love technical data challenges and influencing across roles and organizations, this role is for you.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Define & deliver business requirements for operational reporting, objectives and key results, and action-oriented analysis to land global sales organization goals & customer value-proposition across regions, factoring in needs of executive leadership, strategy & sales excellence leads, field managers/sellers and our customers and partners.
• Drive governance and prioritization of BI work, ensuring tight alignment of projects to business needs
• Collaborate with product, program and engineering teams to design & execute BI dashboards and develop robust data models.
• Drive data analysis and reporting needs for the organization, supporting monthly/quarterly business rhythm, and establish a regular communication of insights and impact to key stakeholders.
• Collaborate across the company to ensure consistency, quality, and avoid duplication across BI tools, systems, and data platforms
• Advocate fiercely for effective processes, seamless change management, agility and speed in our BI development & stakeholder ecosystem.
• Collaborate with data scientists & engineering to drive deeper insight and explore advanced models to solve business problems.
• The successful candidate will demonstrate passion and skills aligned with business insights and data analysis, and exceptional program management and leadership skills
• Advanced experience with PowerBI, Excel, and data modeling skills and working knowledge of statistical concepts, methods, and approaches
• Proficient in data-driven storytelling via reports & exec visualizations: ability to frame complex analyses and tell succinct, impactful stories tomanagement
• Customer-obsessed and inclusive collaborator, brings diverse perspectives together to create successful data products
• Experience using statistical programming languages (Python, SQL) for data access, wrangling, and statistical modeling preferred
• Fluency designing and leveraging data mining products and techniques using SQL, Data Warehouse, Azure Synapse, Fabric preferred
• Other: Embody our culture and values
  
  

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Statistics, Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 7+ years experience in data analysis and reporting, business intelligence, or business and financial analysis
• OR Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 5+ years experience in data analysis and reporting, business intelligence, or business and financial analysis
• OR equivalent experience.
  

Additional Or Preferred Qualifications

• Bachelor's Degree in Statistics, Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 10+ years experience in data analysis and reporting, business intelligence, or business and financial analysis
• OR Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 7+ years experience in data analysis and reporting, business intelligence, or business and financial analysis
• OR equivalent experience.
  

Business Analytics IC5 - The typical base pay range for this role across the U.S. is USD $124,800 - $242,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $159,000 - $264,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.