As part of the Windows and Windows Cloud product group, the Customer Acceleration Team engages with Windows in the Cloud most strategic customers via data-driven customer/engineering feedback loop as part of their adoption of the service. We are looking for customer-obsessed individuals to drive positive product change through influencing product priorities, using customer listening and technical knowledge.

Come join a team focused on learning from deep technical engagement with customers to improve Azure Virtual Desktop (AVD) and Windows 365 and accelerate adoption of Windows in the cloud.

We are looking for a Senior Product Manager.

Responsibilities

This customer-obsessed individual will engage directly with customers across these areas of responsibility:

Product & Service Insights: Working with the Windows Cloud engineering team, use your knowledge from enterprise customers and technical expertise to help guide the future direction of our product. Directly influencing product roadmap to build better products.

Ecosystem Enablement: Use your insights and knowledge from enterprise customers as well as broad technical subject matter expertise to train and enable our scalable deployment ecosystem. Driving investments within the ecosystem to build better products for our scale motion. Collaborate with key internal and external partners to identify their business and technical requirements to drive alignment and continuous improvements.

Qualifications

Successful candidates will demonstrate these skills and qualifications:

• Bachelor's Degree AND 5+ years experience in product/service/project/program management or software development
• OR equivalent experience.
• Ability to forge strong relationships with customers (Business Decision Makers, CSOs and IT Leaders), speaking on behalf of Engineering, helping them understand our value proposition and our services; direct experience working with customers is highly desired
• Work closely with other product managers, software engineers, and product marketing teams throughout the product development lifecycle to deliver best-in-class customer experiences.
• Experience in identifying product gaps and advocating on behalf of the customer to make our products even stronger with proven track record driving the prioritization of product improvements based on actual customer requirements.
• A willingness to travel to and work on-site at customer locations (as the position does require approximately 25% travel)
• Language skills, fluent in English and Japanese (writing and conversations)
  

Good To Have Skills

Demonstrated broad technical awareness & product knowledge across

• Microsoft 365 endpoint/desktop management (Expertise in the any of the following is advantageous: Windows 365, Intune, Microsoft Endpoint Manager, Configuration Manager, Azure Active Directory)
• Microsoft desktop virtualization (Azure Virtual Desktop, Remote Desktop Services)
• Microsoft Azure technologies, specifically networking and compute
• Demonstrated knowledge of the software development methodologies
  
  

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.