Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Microsoft Cloud Operations and Innovation (CO+I) is on a mission to power the world’s workloads across the cloud. Cloud Operations + Innovation (CO+I) is seeking an experienced Senior Business Manager to support the CO+I leadership team. CO+I is responsible for planning, building and operating Microsoft’s cloud infrastructure datacenters across the globe.

You will have tangible impact on a growing organization, getting things done across large and diverse global teams and developing practices and reporting that streamline the business and drive results. You will partner with other business managers and the Construction leadership team to help us effectively and efficiently operate a complex and diverse organization. You’ll be a vital, trusted member of this tight-knit team and you’ll participate in challenging, fast paced execution to contribute big-picture thinking and strategic execution.

A successful candidate will have cross group organizational skills, financial planning and management experience, well developed analytical and problem-solving capabilities, experience in successfully leading complex strategies and projects to completion, and agile communication skills.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Business Operations/Business Management

• Partners with the leadership team to develop and execute planning processes, ensuring coordination with corporate planning processes as well as planning integration across the broader organization. Helps in managing the team's rhythm of business (ROB) to ensure projects are completed on time. Works with cross-company/team counterparts to manage team participation as needed for key business events, next fiscal year planning, running business reviews, and other strategic business planning activities. Collaborates with the leadership team to articulate objectives that are in alignment with the goals of the organization. Reviews adherence to privacy and compliance.
• Ensures internal continuation of business operations during all times, including periods of change or unusual circumstances. Contributes to finding workable solutions to business problems.
• Collaborates with internal stakeholders and Microsoft teams to oversee the creation and implementation of execution plans. Ensures alignment for strategy initiatives across functions for their area of ownership. Identifies best practices for strategy execution, leverages information, advocating for business cases, and may present cases to leader. Researches and proposes options to the leadership team.
• Uses understanding of the organization's strategy and deliverables for the upcoming year(s) to design budgets. Uses short and/or long-term forecasting plans built in collaboration with the leadership team. Contributes to identification of actions that can course-correct and drive performance improvement.
• Manage complex budgets with significant negotiation. Works with other teams to coordinate future resources. Collaborates with leaders regarding resource management planning.
• Partner with LT to build and drive business strategy through semester planning, OKRs, pillar reviews, fundamentals, and other initiatives
• Understand the end-to-end business, manage priorities, and provide actionable business insights to enable effective decision-making
• Drive continuous improvement in business process and tools to enable the rapid growth and scale
• Drive key initiatives for employee and manager training in alignment with Microsoft requirements, culture, and values.
• Lead special, cross-functional, strategic projects and drive measurable results to deliver business impact for LT or the Executive Office.
  
  

Maximizing/ Extending the Leader

• Leverages or continues to build broader networks to foster relationships that support execution across the business. Manages and cultivates relationships with leaders and peers of internal teams.
• Leverages knowledge of the leader's goals and approach to ensure team activities are aligned with the leader's objectives. Supports the leader in communicating key goals, priorities, and definitions. Maximizes a culture to support and represent the leader and team. Participates in and provides perspective and a point of view to the leader on specific areas within or external to the organization, and regarding communications, budgets, people, and the team pulse. Informs tactical and strategic business decisions for leader. Supports the landing of organizational changes (e.g., employee data management, skilling plans, landing quota).
  
  

Organizational Health

• Monitors team/organization health and supports the leader in responding to team culture issues, as well as promoting culture initiatives (e.g., Diversity and Inclusion [D&I], hiring, onboarding) while partnering with Human Resources to do so. Tracks the use of role-based compliance training and new training; drives the training completion rates. Plans and executions training. Ensures a healthy compliance scorecard for the team/organization.
  
  

Special Projects/Programs and Initiatives

• Contributes to cross-team projects as needed to meet the changing business environment and manage business needs. Engages in well-defined projects/programs while executing aspects of projects/programs for larger areas, including work on strategic efforts that require hands-on experience which may be across multiple disciplines.
  
  

Specialty Responsibilities

• Drives the development of content for internal communication. Partners and leads communications team to land internal and/or external content. Communicates relevant information to the organization as required.
• Leverages manager input to create foundational and storytelling content to articulate strategies, results and goals for internal and external forums (e.g., external or customer meetings, executive meetings, event presentations). Synthesizes findings within workstream and identifies links to broader strategic efforts for content and external facing thought leadership. Leverages understanding of audience needs to ensure content is tailored to audience preferences and break down complex information into actionable steps for audience. Carries out related reporting and exception management as required.
• Helps drives accountability for the team and organization in executing core business activities. Uses understanding of priorities based on scorecards and communicates in a simple way. Aligns priorities with OKRs and performance metrics. Creates clarity in ambiguous situations to facilitate and drive prioritization and decision making for leaders across the organization. May use qualitative data for tracking performance.
  
  

Other

• Embody our culture and values
• Be a positive team member, demonstrating the best in partnership.
• Influence, inform and partner with multiple teams regarding business operations.
• Adjust priorities, decisions, and actions to respond to multiple demands, unexpected events, and current information daily.
• Apply your knowledge of business operations to improve team organization and functions.
• Demonstrate organizational skills through your experience institutionalizing them across a team through process or system changes.
  
  

Qualifications

Required Qualifications:

• Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
• OR equivalent experience.
• 5+ years experience in financial management, business planning, operations management, strategy, project management, or business-related roles.
  

Other Requirements

The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
  
  

Preferred Qualifications

• Experience in a Construction project delivery environment.
• Self-starter with ability to story-tell business and financial analytics and build reports for audiences spanning multiple disciplines & seniority levels, including senior executives.
• Cross-team collaboration, with proven ability to work across organizations and reporting boundaries to get things done.
• Effectively triage several competing priorities in an ambiguous environment.
• Excel and MS Office applications skills.
• Effective written and oral communication.
  
  

Business Management IC5 - The typical base pay range for this role across the U.S. is USD $112,200 - $194,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $142,200 - $213,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.