Senior Digital Solution Specialist- Cloud & AI
Software Engineering, Data Science, Customer Service
Mexico City, Mexico
As a Digital Solution Specialist, you own the technical and commercial win for a portfolio of Azure CASA customers, operating in a pipeline-first, measurable-impact model. You combine solution expertise with sales execution to generate and progress opportunities, working as part of a coordinated deal team. The role sits within the Digital Solution Area Specialist – Cloud & AI family. You're expected to operate with senior-level autonomy, handle the most complex accounts/deals, and act as a technical reference point for peers — without direct reports
Responsibilities
- Own a Core-account book. Drive engagement across roughly 100+ Core accounts as DSSP for LATAM territory, prioritizing the top customers per team by Azure Consumed Revenue (ACR) and working down.
- Operate inside the deal team. When engaged, the Digital Specialist is added to the Opportunity Deal Team alongside the Digital CSA who owns the account.
- Generate pipeline. Run structured outreach and participate in account-engagement / pipeline-generation blitzes (meetings scheduled, outreach coverage, pipeline created).
- Ramp and sustain role excellence. Follow the 30/60/90 ramp — master the role, tools, and rhythms, and the KPIs / role-excellence standards of the global DSSP team.
- Bring technical depth in Azure — migrate & modernize, data & AI, and consumption growth motions.
Qualifications
Required/minimum qualifications
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, with 7+ years of technology sales, account management, solution specialist, technical specialist, or pre-sales experience; or 9+ years of equivalent professional experience.
- Demonstrated success generating pipeline and closing cloud/SaaS opportunities, ideally with Microsoft Azure or another leading hyperscale cloud provider.
- Strong expertise in cloud infrastructure, migration and modernization, and/or data and AI solutions.
- Professional fluency in both Spanish and English; Portuguese is a strong plus for supporting Mexico and Spanish-speaking Latin America.
Additional or preferred qualifications
- Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 8+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 10+ years of technology-related sales or account management experience OR 11+ years of technology-related sales or account management experience.
- 6+ years of solution or services sales experience
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.