WHO ARE WE :

Mediahub is a full-service media agency with a unique structure and client offer. We grew out of creative agency MullenLowe in the hot crucible of the digital and data revolution that has transformed media over the last ten years.

We believe media’s strongest growth lever is innovation. AI and algorithms are useful for efficiency but lead brands to say similar things in similar places to similar audiences. Effectiveness comes from innovation, and innovation comes from creativity. At Mediahub, our positioning, More Pilot, Less Auto, offers clients an antidote to the ‘mindless media’ that results from automation, bringing active stewardship to deliver media effectiveness.

We offer the best of both worlds: an entrepreneurial culture backed by the global scale of Mediabrands. You’ll join an agency that’s full of energy, experimentation and ambition. We’re a home for pilots, not passengers.

We live by our values

• Anticipate tomorrow – We are challengers. We are proactive in thinking about what needs to happen today in order to make tomorrow better

• Perform with pride – We take pride and care in what we do, and together we strive for excellence

• Turn no into next – Obstacles and restraints inspire us

• Question what others won’t – Powerful ideas start by questioning what’s perceived as established truth

• Fight inertia – We relentlessly push for better, never settling for complacency
• Be brave – Safe is risky. Bravery gets us to unprecedented places

Position overview:

As an Account Director at Mediahub, you will be at the forefront of client interaction, responsible for understanding their needs, developing tailored media strategies, using the relevant Mediahub tools and planning process (IGNITE) , and ensuring flawless campaign execution. You'll collaborate with cross-functional teams to achieve client objectives, manage budgets effectively, and maintain a high level of client satisfaction while delivering impactful media solutions.

At Mediahub your roles and responsibilities will be centred around the below core competencies. These include but are not limited to:

Client Service

• Is the lead contact in day-to-day communication with your direct client and nurturing the relationship by delivering high standards of client satisfaction.

• Leads on all regular status calls with clients and ensures all actions are documented by the team and followed up in a timely manner
• Develops and maintains strong relationships with media partners, with Mediahub being known as a key agency partners want to work alongside.

Commercial

• Has a full understanding of the commercial agreement between agency and client and ensures that all plans have the right charges on them before sign off

• Has a good understanding of Mediahub's products and identifies and alerts senior client team members when there is an opportunity to sell something new to increase revenue
• Supports the Business Director where relevant in reviewing commercial arrangements for your client/s. Has a thorough understanding of the detail as well as the impact it can have on the delivery of their work.

Career Development & Team Management

• Train, mentor and support the Account Manager/s within your team. Noteably, supporting the AM with career development conversations for the Executive/s and MBP/s in your team.

• Contributes to agency culture and represents your client team by being a voice to the rest of the agency about good work occuring or celebrating individuals successes on your team
• Support the GAD and / or Business Director in setting the tone for your team, by living out Mediahub’s values on a daily basis and instilling that in how your team works together.

Clients

Akzo Nobel:

AkzoNobel is a Dutch multinational company which innovates in the and performance coatings category for both itrade and consumers.. Headquartered in Amsterdam, Mediahub has partnered with the business since 2022, responsible for digital media strategy and activation for brands including Dulux, Heritage and Cuprinol in 20+ EMEA markets.

BMGF:

The Bill & Melina Gates Foundation is a philanthropic organisation dedicated to addressing global challenges in health, education, and economic empowerment. Mediahub has partnered with the foundation since 2023 to communicate awareness of how the Foundation is creating lasting, positive impact across the globe.

Desired Skills and Experience:

We’re looking for someone who ticks most or all of these boxes:

• Prior planning experience across all channels, including TV/Press & Digital, OOH

• Experience in planning across the UK and European countries (desired).

• Embraces a ‘Challenger mindset’ in the delivery of all work and in managing their direct reports. - Excellent client servicing skills.

• Is Agile in their approach and able to run fast at new opportunities when presented.
• Experience managing a team, their workload and personal progression

Employee Transparency

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are equal-opportunity employers committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.

Please reach out to Ninette at Ninette.DeSousa@mbww.com if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.