Design Director (Account Director)
Kinesso
WHO ARE WE:
We’re Mediahub, the industry’s best-kept secret. This year we got our first Campaign School Report, coming in at number one for building the most ethnically diverse team in the industry. COMvergence rank us as the UK's fastest-growing media agency for the second year running.
We bring a challenger mindset to everything we do. Brands choose to work with us to disrupt category norms.
We offer the best of both worlds. A start-up culture backed by Mediabrands.
Just some of the brands we work with – New Balance, Pinterest, Celebrity Cruises.
Position overview
As an Account Director at Mediahub, you will be at the forefront of client interaction, responsible for understanding their needs, developing tailored media strategies, using the relevant Mediahub tools and planning process (IGNITE), and ensuring flawless campaign execution. You'll collaborate with cross-functional teams to achieve client objectives, manage budgets effectively, and maintain a high level of client satisfaction while delivering impactful media solutions.
This is a new role that will be working across one of our international clients. The role is heavily planning focused whilst also being responsible for client leadership too. An overview of the clients is:
Hasbro
You will be working with to target kids through a dynamic, multi-channel strategy primarily for the UK but support across other EMEA markets. There are two key bursts—one in H1 and another in H2 to drive product awareness across well known brands such as Play-Doh, Beyblade, Monopoly. Leveraging digital, TV, and cinema platforms, our ambition is to stay stay top-of-mind for kid audiences.
The Work - Media Planning, Strategy & Execution
- Leads responses to brief, the implementation of campaigns, as well as the management of reporting.
- Utilises the IGNITE (Mediahub's planning process) when responding to all client briefs; actively owns their role within the process.
- Takes responsibility of all work delivered to the client, by reviewing all key documents/ presentations prior to distribution.
- Evaluates media proposals and negotiate rates/programs to ensure highest value and efficiencies are delivered to the client.
- Fosters a challenging mindset with direct reports and internal teams to deliver unique and creative media plans
- Is aware of the Mediabrands Data, Tools and Technology spine and works with senior members ot the team to ensure it is applied on all plans
Client Service
- Is the lead contact in day-to-day communication with your direct client and nurturing the relationship by delivering high standards of client satisfaction.
- Regularly presents virtually and in person to the client, responding to questions and concerns in a timely manner.
- Leads on all regular status calls with clients and ensures all actions are documented by the team and followed up in a timely manner
- Sets the example to junior members on how to deliver excellent client management
- Develops and maintains strong relationships with media partners, with Mediahub being known as a key agency partners want to work alongside.
Commercial
- Has a full understanding of the commercial agreement between agency and client and ensures that all plans have the right charges on them before sign off
- Has a good understanding of Mediahub's products and identifies and alerts senior client team members when there is an opportunity to sell something new to increase revenue
- Supports the Business Director where relevant in reviewing commercial arrangements for your client/s. Has a thorough understanding of the detail as well as the impact it can have on the delivery of their work.
- Establishes new processes and efficient ways of working to drive a high output
- Ensures that all direct reports and juniors within your team understand the Media Booking and Reconciliation process and successfully complete all reconciliations on time with 100% accuracy
- Ensures that the Mediahub finance team are alerted to when invoices can be billed to clients and that those invoices are accurate
Career Development & Team Management
- Train, mentor and support the Account Manager/s within your team. Noteably, supporting the AM with career development conversations for the Executive/s and MBP/s in your team.
- Contributes to agency culture and represents your client team by being a voice to the rest of the agency about good work occurring or celebrating individuals successes on your team.
- Support the GAD and / or Business Director in setting the tone for your team, by living out Mediahub’s values on a daily basis and instilling that in how your team works together.
Desired Skills and Experience
- Prior planning experience across all channels, including TV/Press & Digital, OOH
- Experience in planning across the UK and European countries (desired).
- Embraces a ‘Challenger mindset’ in the delivery of all work and in managing their direct reports. - Excellent client servicing skills.
- Is Agile in their approach and able to run fast at new opportunities when presented.
- Experience managing a team, their workload and personal progression
Employee Transparency
At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are equal-opportunity employers committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.
Please reach out to our Talent Inclusion Specialist Jess at Jess.Richardson@mbww.com if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.
The Perks
We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:
- Flexi–leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year
- Free breakfast and free lunch
- Early finish Fridays
- Core Hours (Mon-Thurs, flexible start/finish times)
- Retail discounts
- Electric vehicle salary sacrifices car scheme
- Wellbeing programme, including Headspace & flu jabs
- Interest free season ticket loan
- Paid time off for Volunteering
- Group Income Protection
- Life Assurance
- Private Medical Insurance or Health Cash Plan (dependent on level)
- Group Personal Pension Plan with matched contributions from 3-6%
- Generous Parental Leave & Pay
- Independent mortgage advice
- Financial education
- Employee Assistance Programme
- Free eye tests
- Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!