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Matt Wallaert
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Media Operations Manager



Marketing & Communications, Operations
United Kingdom
Posted on Wednesday, February 7, 2024

About Us

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). Mediabrands manages approximately $40 billion in marketing investment globally on behalf of its clients and provides strategic services and solutions across its award-winning, full-service agency networks UM and Initiative and through its innovative marketing specialist companies Reprise, Magna, Orion, Rapport, Healix, Mediabrands Content Studio and the IPG Media Lab. Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors. The company employs more than 13,000 marketing experts in more than 130 countries representing the full diversity of humanity. For more information, please visit our website:

Role Description

The Mediabrands Media Operations team is a centralised unit based in London and supports our planning & buying teams. The team is responsible for ensuring delivery excellence by being a central hub for booking delivery, trafficking and activation, as well as financial reconciliation and campaign closure.

You will be responsible for the success of the existing media operations team in Initiative, both onshore & offshore. You will ensure the governance of various ongoing projects and processes – making sure that the media operations processes are being adhered to.

This role will also include leadership on various new features and implementations. You will be working closely with external stakeholders such as Media Ocean and Asana.

Key Relationships:

Reporting to:

  • Head of Media Operations

Key stakeholders:

  • Agency Leadership
  • Agency Account Management leadership
  • Billings Team
  • External stakeholders

Direct work reports:

  • UM & INI team leads


  • Support and manage the Media Operations team in India and be a key escalation point
  • Sustain key defined processes and adherence from your assigned Agency
  • Project manage driving adoption of new features and functions within MediaOcean as instructed by the Head of Media Operations
  • Support Head of Media Operations to identify innovative ways to drive standardisation and efficiencies across the media buying process and further enhancements across the process
  • Act as the main point of contact within the assigned agency and act as a liaison between main agency stakeholders and leads in India
  • Work closely with agency senior management to facilitate exchange between offshore & onshore
  • Support Head of Media Operations to recruit and manage the rest of the offshore team (circa 8 FTE for each agency)
  • Manage the onboarding of new clients into the media operations process and help onboard new agencies e.g Mediahub, Reprise etc
  • Any other tasks deemed appropriate from a media ops capacity


  • Expertise with standard digital media operational systems & tools including: MediaOcean and Prisma
  • Experience managing and leading teams
  • Experience liaising with a broad range of functions and teams, as well as media owners/vendors, tech 3rd parties & finance counterparts
  • Demonstrable process improvement delivery
  • Experience working and nurturing relationships with senior stakeholders
  • Experience of data analysis and manipulation is desirable


  • Proven track record in driving team delivery, confronting issues, barriers, lack of delivery/performance whilst maintaining positive team culture and reinforcing team morale
  • Ability to engage key senior stakeholders and also speak the language of the business
  • Strong communicator and natural diplomat
  • Detail-oriented, organised, conscientious, with the ability to multi-task and work well under tight deadlines in a fast-paced environment
  • Must have excellent time management skills, being able to effectively prioritise against deadline

Employee Transparency

At Mediabrands and Kinesso, we celebrate difference and believe this makes us stronger. Mediabrands and Kinesso are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.

Please reach out to our Talent Inclusion Specialist Jess at if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.

The Perks

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:

  • Flexi–leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year
  • Free breakfast and free lunch
  • Early finish Fridays
  • Core Hours (Mon-Thurs, flexible start/finish times)
  • Retail discounts
  • Electric vehicle salary sacrifices car scheme
  • Wellbeing programme, including Headspace & flu jabs
  • Interest free season ticket loan
  • Paid time off for Volunteering
  • Group Income Protection
  • Life Assurance
  • Private Medical Insurance or Health Cash Plan (dependent on level)
  • Group Personal Pension Plan with matched contributions from 3-6%
  • Generous Parental Leave & Pay
  • Independent mortgage advice
  • Financial education
  • Employee Assistance Programme
  • Free eye tests
  • Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!