Job Description

The Technical Manager role is within Media Operations & Transformation, which is a central team that supports all of IPG Mediabrands’ agencies, through the promotion of technical solutions to meet operational business challenges, drive efficiency and enhance the sophistication of business operations in Canada.

This role entails leading an established team of Analysts & Developers, advising Media Operations leads on technologies best suited for scoped solutions and new technologies to explore that drive us towards our transformation goals. The Technical Manager will work closely with Project Managers & Product Managers to identify and assign the correct technical resources to each project, support in the definition of scope and effort required on projects, while also providing guidance through the translation of technical solutions to non-technical stakeholders. In addition, this role will work with local agency Analytics leads on technical solutions within their own respective agency teams.

Responsibilities

• Provide strong leadership through guidance, mentorship, application of technical best practices, and management of team’s performance
• Continuously build, develop, and improve team’s technical level, while maintaining a positive working atmosphere and engaging environment
• Ensure appropriate technical staff with relevant skillset and expertise are assigned to projects
• Ensure that toolkit being used is relevant to the job and in line with operational strategy
• Collaborate with local and global IT departments, and third-party vendors to ensure that all servers, services, tools, and licenses are up to date and running as expected
• Ensure all scheduled processes, such as SQL Jobs, Adverity datastreams, RPA tasks, etc., are running as expected and address any issues through applicable channels
• Reinforce use of best practices, champion existing development frameworks, propose solution improvements
• Monitor, identify and mitigate risks associated with technology projects, including security, compliance and systems reliability
• Work closely with Director, Media Operations & Transformation and advise about major developments, issues, roadblocks, team performance issues
• Advise other internal teams of technical solutions to address their business challenges
• Build and manage relationships with internal technical leads (Canada & Global)
• Staying abreast of IPG Software development compliance directives
• Staying up to date with relevant emerging technologies, trends and news

Qualifications

• 5+ years of experience leading a team of developers
• Degree in IT, Business Management, or Business Technology Management
• Very strong proficiency using SQL, writing complex queries, using dynamic SQL
• Data Visualization experience (Tableau, DOMO, Datorama)
• Proven experience creating stable automated processes using variety of tools, scripts and utilities
• Advanced knowledge and proficiency in use of Microsoft Power Platform
• SSIS use and ETL building practical experience
• Experience with Python, RPA and PVA technologies would be beneficial
• Intermediate understanding of SQL server management
• Strong understanding of BILC and SDLC methodologies
• Knowledgeable in Agile and Scrum PM methodologies
• Strong technical, business and financial acumen
• Advanced knowledge and proficiency in use of 0365 suite
• Proficiency in Asana preferred
• Excellent communication and presentation skills
• Prior experience in marketing analytics, data operations, programmatic media, media agencies, trading desks or relevant start-ups are preferred
• Experience with Google Marketing Platforms; Amazon marketing platform nice to have
• Ability to manage multiple projects, interact with senior management & clients, influence corporate strategy, and present actionable findings to executive leadership
• Understanding of digital media marketing, programmatic media, web metrics, and campaign reporting
• Knowledge of various measurement and campaign measurement technologies or methodologies, including website traffic analytics software, media attribution methodologies, demand side platforms (DSPs), data management platforms (DMPs) or digital ad operations
• Proficient in defining/designing/building/managing performance reporting
• Well versed in the latest trends and Martech advancements

Soft Skills

• Able to collaborate well with Agency and internal team leads
• Proven leadership ability, and strong client relationship skills
• Equally comfortable talking with developers and business leaders
• Overall presentation, polish, expression in meetings and conversations
• Ability to lead a room effectively and in a virtual environment
• Ability to negotiate solutions effectively
• Excellent verbal communication skills
• Excellent written communication skills
• Excellent ability to manage and prioritize time effectively
• Strong attention to detail and high level of accuracy
• Takes a proactive approach to problem solving, assisting the team, self-development, etc.
• Client Service Oriented (client being internal teams)
• Strong analytical and financial acumen
• Ability to work well under pressure and multi-task in a fast paced environment
• Develop and maintain strong relationships with Agency team members
• Strong learning agility, with a passion for continuous development

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its best-in-class brands UM, Initiative, Media Experts, Reprise, MAGNA, Orion, Mediabrands Content Studio, and the IPG Media Lab. IPG Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer packaged goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communications professionals in more than 130 countries. Learn more at www.ipgmediabrands.ca and follow us on LinkedIn: Mediabrands Canada and Instagram: @MediabrandsCanada.

What's in it for you?
• Generous paidtime off with a minimum of 37 paid days off including vacation and monthly wellness days. We also have four-day long weekends, half-day summer Fridays, and meeting-free Friday afternoons year-round.
• A flexible hybrid work model that works for you.
• A focus on personal development with formal training opportunities, including mental health training and inclusion education for everyone.
• A chance to be part of and grow within a global network of agencies.
• The opportunity to contribute to our company culture by joining one of our many community-based employee groups, such as Black Employee Network, Girls on Fire, Hispanic or Latinx Alliance, Neuro Network, Pan-Asian Network, and Rainbow Lounge.

Mediabrands is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, provincial, or municipal law.