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Matt Wallaert
Matt Wallaert
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Billing Supervisor (Temporary)



People & HR, Operations
United States · Remote
Posted on Monday, November 6, 2023
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at
Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.
About the Role:
We are searching for a highly motivated, experienced, and organized Billing Supervisor to help lead, improve, and provide oversight of the billing department at Equip. The ideal candidate will have extensive health care experience required specifically in billing, A/R, claims, utilization management, and payment practices.
*This is a 3 month temporary role with the possibility of extension


  • Provide downstream communication of payor related changes to the billing team and be a resource for troubleshooting claims issues and escalations
  • Help set, track, and report on key performance indicators regarding claims billing, reimbursement, and denials
  • Guide billing team to maintain strict adherence to write-off policies, Sliding Fee Discount, and other accounts receivable policies
  • Actively manage, develop, and monitor a highly engaged billing team
  • Oversee all aspects of billing activity
  • Provide subject matter expertise regarding billing processes, policies, and procedures to individuals at a cross-functional level
  • Direct the process of identifying, developing, and communicating systems, policies and procedures related to A/R, billing, and collections
  • Oversee utilization, claims, remittance processing, and collection practices


  • 5+ years of experience in a supervisory role in claims billing and follow-up
  • Extensive knowledge of third party payer reimbursement systems, rules and regulations relating to A/R
  • Strong communicator with a high level of confidentiality
  • Ability and willingness to pivot to other potential tasks
  • Enthusiastic, strong team player a must

Bonus if you have the following:

  • Telehealth billing experience, ideally across multiple states
  • VBC or alternative payment model claims billing experience
  • Passion for mental health and eating disorder treatment and expanding access to treatment
  • Experience with various billing systems; AMD experience preferred
Compensation and Benefits:
Equip offers competitive compensation and benefits programs as well as, career development opportunities, and exciting team retreats to ensure community and connection. The Talent Acquisition team will provide candidates with our benefit guide and share compensation information beyond posted bands. Below we have highlighted a list of some of our most popular benefits.
Short and long term incentives, including yearly bonus potential
Remote work from home
Flexible PTO & Leave programs
Health, dental, and vision insurance
Wellness and reproductive care programs
401k retirement savings plan
Home office set-up stipend
Co-working monthly stipend
Equal Employment Opportunity:
At Equip, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sexual orientation, gender identity, gender expression, familial status, age, weight, disability and/or any other legally protected classification protected by federal, state, or local law.