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Matt Wallaert
Matt Wallaert
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Family Mentor (PST/MST)



United States · Remote
Posted on Thursday, September 14, 2023
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at
Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.
About the role:
The Family Mentor provides support and skill-building to carer families and patient support people as part of a multidisciplinary team, and balances the needs of the organization, Provider team, and patients/families in their work. The Family Mentor is motivated by the ultimate goal of providing the highest quality evidence-based treatments for eating disorders so that everyone can achieve lasting recovery.
Must be based in PST region


  • Meeting carers and support people where they are on the recovery journey
  • Validating carer experiences
  • Supporting Provider Team guidance with lived experience and strategy
  • Fostering retention of carers in treatment
  • Creating an Equip community for carers
  • Being aligned with the provider team members so carers clearly understand their team is “on the same page”
  • Skills training and support for carers
  • Clinical notes completion post-session
  • Messaging to support carers and communicate with the provider team
  • Engagement in Treatment Team huddles, supervision, and departmental meetings
  • Hosting/co-hosting Family Mentor-led group sessions for carers
  • Moderating carer message boards


  • Have lived experience as a caregiver for a loved one with an eating disorder
  • Strong skills in communication and collaboration with diverse, multidisciplinary teams
  • Organized and results-drivenAbility to understand and balance business needs and clinical priorities
  • Comfortable in a fast-paced environment subject to rapid change and innovation​​
  • Comfort with web-based platforms and use of Google applications

Time Commitment:

  • 65% of time will be spent in direct clinical support, including 1:1 sessions with families and leading groups
  • 35% of time is dedicated to administrative activities, Treatment Team, group supervision, Provider-level meetings, 1:1 supervision, and other trainings
  • Full Time; Monday - Friday
  • Must live in PST or MST

Bonus if you have the following:

  • Coaching and/or mentoring skills
  • Fluency in English and Spanish
  • Passion for mental health and eating disorder treatment
Compensation and Benefits:
Equip offers competitive compensation and benefits programs as well as, career development opportunities, and exciting team retreats to ensure community and connection. The Talent Acquisition team will provide candidates with our benefit guide and share compensation information beyond posted bands. Below we have highlighted a list of some of our most popular benefits.
Short and long term incentives, including yearly bonus potential
Remote work from home
Flexible PTO & Leave programs
Health, dental, and vision insurance
Wellness and reproductive care programs
401k retirement savings plan
Home office set-up stipend
Co-working monthly stipend
Equal Employment Opportunity:
At Equip, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sexual orientation, gender identity, gender expression, familial status, age, weight, disability and/or any other legally protected classification protected by federal, state, or local law.