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Director of Quality, Risk, and Compliance

Equip

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Legal, Quality Assurance

Chicago, IL, USA

Posted on Aug 7, 2023

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health

Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.

We are searching for a highly motivated and organized Director of Quality, Risk, and Compliance to define and Equip’s quality and compliance programs. This position will provide, develop, and implement organization-wide strategies for educating, measuring, and improving quality metrics. The ideal candidate will have a strong background in healthcare quality/compliance/risk management as well as a proven track record of performance improvement initiatives.

Responsibilities:

Responsible for leading the quality management, regulatory, compliance, data reporting, and medical records activities of the entire organization
Works cross-functionally with Clinical Programs dept., Patient Experience dept., and Care Delivery to develop performance improvement initiatives throughout the organization
This position designs, implements and maintains a comprehensive quality management program including developing and monitoring quality metrics and ensuring all regulatory and contractual data reporting requirements are met
Build out a team that can measure, interpret, and report on clinical documentation best-practices
Overseeing the organization's compliance with government laws and regulations, identifying potential risks and areas for improvement, designing, implementing policies, procedures, protocols, training, and other strategies to uphold the requirements and monitor adherence
This position helps to analyze data and utilizes data to implement proactive risk assessments, root cause analyses, and failure analyses

Requirements:

Bachelor’s degree
10+ years of experience in compliance, risk management, and/or quality assurance
3+ years of healthcare leadership experience with demonstrated success in creating effective and collaborative quality assessment/performance initiatives (QAPI)
Expert-level knowledge and experience using data to drive understanding, decisions, and recommendations
Knowledge of process improvement tools and methodologies; Six Sigma, CPQH, IHI
Strong communicator with a high level of confidentiality
Ability and willingness to pivot to other potential tasks
Enthusiastic, strong team player a must

Bonus if you have the following:

Master’s degree in healthcare administration, business administration, or nursing
Experience in a remote or virtual setting
Passion for mental health and eating disorder treatment and expanding access to treatment

Compensation and Benefits:

Equip offers competitive compensation and benefits programs as well as, career development opportunities, and exciting team retreats to ensure community and connection. The Talent Acquisition team will provide candidates with our benefit guide and share compensation information beyond posted bands. Below we have highlighted a list of some of our most popular benefits.

Short and long term incentives, including yearly bonus potential

Remote work from home

Flexible PTO & Leave programs

Health, dental, and vision insurance

Wellness and reproductive care programs

401k retirement savings plan

Home office set-up stipend

Co-working monthly stipend

Equal Employment Opportunity:

At Equip, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sexual orientation, gender identity, gender expression, familial status, age, weight, disability and/or any other legally protected classification protected by federal, state, or local law.