Your role:

The Application Development & Maintenance (ADM) Practice Head is accountable for end-to-end leadership, growth, and operational excellence of the ADM practice across Australia & New Zealand.

This role combines P&L ownership, business growth, client leadership, delivery excellence, and talent development, driving a high-performing, scalable ADM capability aligned to market demand. The Practice Head plays a critical role in pipeline generation, deal shaping, portfolio transformation, and executive client engagement, while, ensuring ADM delivery meets Capgemini’s quality, margin, and growth ambitions across Australia and New Zealand.

Responsibilities:

Strategy, Growth & P&L Ownership:

• Own ADM strategy, P&L, revenue, contribution margin (CM), and growth targets across the portfolio
• Drive pipeline generation, bookings, and funnel growth in partnership with market units and sector teams
• Define and execute Go-To-Market (GTM) strategy aligned to regional and sector priorities
• Lead presales, solutioning, and bid strategy for ADM opportunities
• Own commercials, pricing, and deal structuring for large and complex engagements

Client Leadership & Market Positioning:

• Build and manage trusted C-level relationships (CIO, CTO, CDO, CFO) to shape demand and long-term partnerships
• Act as Executive Sponsor for strategic ADM accounts, ensuring client satisfaction, retention, and growth
• Lead executive governance forums and client reviews
• Strengthen ADM market positioning and brand presence in AUNZ
• Engage with industry analysts, advisors, and ecosystem partners

Portfolio & Offer Leadership:

• Own and evolve the ADM service portfolio, including modernization, cloud-native, DevOps, automation, and AI-enabled services
• Lead application portfolio transformation to deliver measurable business value
• Shape and govern large, multi-tower ADM deals, ensuring integrated, end-to-end solutions across service lines
• Identify and scale innovative and future-ready capabilities aligned to market demand

Delivery Excellence & Customer Success:

• Own end-to-end accountability for ADM delivery, including SLAs, budgets, timelines, transitions, and escalations
• Drive delivery excellence across managed services engagements
• Establish robust delivery, quality, and risk governance frameworks
• Drive continuous improvement and measurable client outcomes

Industrialisation, Innovation & Productivity:

• Lead industrialisation, automation, and AI adoption to improve productivity and margins
• Embed DevOps, cloud migration, and modern engineering practices across engagements
• Leverage global assets, accelerators, and offshore delivery capabilities

People Leadership & Capability Development:

• Build and lead a high-performing ADM organisation, ensuring strong capability, succession planning, and career development
• Maintain an optimised delivery pyramid and workforce plan aligned to demand
• Drive employee engagement, retention, and leadership development
• Foster a culture of collaboration, accountability, innovation, and inclusion

Collaboration & Matrix Leadership:

• Operate effectively in a complex matrix organisation, collaborating across service lines, sectors, and geographies
• Influence and align stakeholders without direct authority to drive business outcomes
• Partner with Sales, Delivery Executives, Architecture, and Global Practices to deliver integrated solutions

Your profile:

• Extensive experience in ADM / applications services leadership, including delivery, presales, and client management
• Security clearance for Australia
• Proven track record of practice or service line leadership with P&L accountability
• Strong experience in large-scale application portfolio management, transformation, and modernization
• Deep expertise in ADM lifecycle, managed services, DevOps, automation, AI, and cloud migration
• Demonstrated ability to build and manage C-level client relationships
• Experience leading multi-shore, cross-functional, and geographically distributed teams
• Strong strategic thinking, commercial acumen, and decision-making capability
• Excellent stakeholder management, communication, and influencing skills
• Ability to operate effectively in complex, fast-paced, and ambiguous environments

What you'll love about working here:

• We recognise the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
• Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure.
• We foster a safe and inclusive environment where everyone can be their authentic selves, supported by staff-led community groups.

We strive to ensure you feel respected, informed and valued through our recruitment process. If your experience falls short of this, we welcome your suggestions for improvement via our Contact Us page on our website.

If you are living with a disability, we can provide support with access requirements or by making an adjustment to our hiring process.