<div> <div> <div> <div> <div> <div> <h1> <span xml:lang="en-US" lang="en-US">Contact Center Process Associate </span> </h1> </div> </div> </div> </div> <div> <div> <div> <div> <span xml:lang="en-US" lang="en-US"> <span><div> <div> <div> <h2>Job Description</h2> </div> <div>Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.</div> </div> <div> <div> <h2>Job Description - Grade Specific</h2> </div> <div>Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.</div> </div> </div> </span> </span> </div> </div> </div> </div> <div> <div> <div id="social-buttons"> <a href="https://www.facebook.com/sharer/sharer.php?u=" aria-label="Share on Facebook" target="_blank"></a> <a href="https://twitter.com/intent/tweet?url=" aria-label="Share on Twitter" target="_blank"></a> <a href="https://www.linkedin.com/shareArticle?url=" aria-label="Share on LinkedIn" target="_blank"></a> </div> </div> </div> </div> <div> <div> <div> <div> <div> <span>Ref. code: </span> <span xml:lang="en-US" lang="en-US">282915 </span> </div> </div> </div> </div> <div> <div> <div> <div> <span>Posted on: </span> <span xml:lang="en-US" lang="en-US">May 18, 2026 </span> </div> </div> </div> </div> <div> <div> <div> <div> <span>Experience Level: </span> <span xml:lang="en-US" lang="en-US">Experienced Professionals </span> </div> </div> </div> </div> <div> <div> <div> <div> <span>Contract Type: </span> <span xml:lang="en-US" lang="en-US">Permanent </span> </div> </div> </div> </div> <div> <div> <div> <div> <span>Location: </span> <span xml:lang="en-US" lang="en-US"> <p id="job-location" xml:lang="en-US" lang="en-US"> <span>Manila, PH </span> </p> </span> </div> </div> </div> </div> <div> <div> <div> <div> <span>Brand: </span> <span xml:lang="en-US" lang="en-US">Capgemini </span> </div> </div> </div> </div> <div> <div> <div> <div> <span>Professional Community: </span> <span xml:lang="en-US" lang="en-US">Business Analysis </span> </div> </div> </div> </div> <div dir="auto"> <div> <div> </div> </div> </div> </div> <p> <span> </span> </p> </div>

Manila, Philippines

Capgemini provides consulting, technology, and digital transformation services. It helps businesses with strategy, technology, data science, cloud, cybersecurity, application development, and IT infrastructure management. Serving industries like consumer products, energy, financial services, and manufacturing, Capgemini operates globally, with headquarters in Paris, France. Founded in 1967.

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Capgemini

Contact Center Process Associate (Manila, PH)

Matt Wallaert

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Please note that I give priority to underrepresented candidates. While I encourage everyone to let me know what they are looking for, the dominant use of both my time and social capital is creating a more equitable workplace and that applies here as well.