Functional & QA Skills
• Deep understanding of mobile QA methodologies (functional, regression, integration, performance, accessibility)
• Strong experience with test strategy, test planning, and end‑to‑end quality governance
• Ability to manage multi‑vendor QA teams across regions and time zones
• Expertise in defect triage, root‑cause analysis, and quality risk assessment
• Strong understanding of mobile app release cycles, OEM compliance, and certification processes
• Ability to interpret requirements, UX flows, and API contracts to build comprehensive test coverage

Soft Skills
• Clear communicator able to translate technical issues for business and engineering stakeholders
• Strong leadership and facilitation skills in a matrixed environment
• High attention to detail and a structured, analytical mindset
• Calm, solution‑oriented approach to production issues and escalations
• Ability to influence engineering and vendor teams toward quality‑first decision

• Mobile testing tools: Appium, Espresso, XCTest, BrowserStack, Sauce Labs
• Test management platforms: Jira, Zephyr, TestRail, qTest
• Automation frameworks: Selenium, Appium‑based frameworks, CI/CD‑integrated test suites
• AWS DevOps ecosystem
• Analytics & monitoring: Firebase Crashlytics, App Center, Dynatrace, Splunk
• API testing tools: Postman, Swagger, REST Assured
• Familiarity with OEM systems: vehicle data APIs, telematics services, connected‑car platforms
• Device management: iOS/Android device farms, OEM‑specific test devices and simulators

Own the end‑to‑end QA strategy for the mobile app portfolio across regions
• Develop and maintain test plans, test cases, and automation strategies
• Lead defect triage sessions and ensure timely resolution of critical issues
• Coordinate QA activities across internal teams, vendors, and OEM partners
• Ensure all releases meet quality, performance, security, and compliance standards
• Oversee regression cycles, integration testing, and pre‑release certification
• Provide quality metrics, dashboards, and reporting to leadership
• Validate readiness for app store submissions and OEM certification gates
• Drive continuous improvement in QA processes, automation coverage, and tooling
• Ensure alignment with engineering, product, UX, and cloud teams on quality expectations

Review daily test execution results and track defects in Jira
• Facilitate defect triage with engineering, product, and vendor teams
• Update test plans, test cases, and automation scripts as requirements evolve
• Coordinate with vendors on test progress, blockers, and resource needs
• Validate new builds, run smoke tests, and confirm readiness for deeper testing
• Monitor crash logs, performance metrics, and analytics dashboards
• Participate in sprint ceremonies to ensure QA readiness and coverage
• Prepare quality reports and communicate risks to stakeholders
• Support production issue investigations and verify hotfixes
• Manage device inventory, test environments, and integration test setups (including AWS Device Farm)