Cloud Solutions Engineer
Capgemini
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Job Description
Responsibilities
- Responsibilities include delivering, administration, maintenance, and ongoing support of the shared cloud environment. This involves building, configuring, tuning, and implementing automation for cloud lifecycle and operational improvement.
- Provide support for the web interface used by customers to access their cloud environment. Be responsible for the evaluation, development, implementation, optimization, performance, and configuration of customer cloud environments.
- Establish and maintain proficiency in emerging technologies through self-study and on-the-job training. Escalate issues and defects as necessary, and work directly with escalation teams (development, network, or engineering) until incidents are fully resolved.
- Provide routine communication with customers regarding progress, status, and root cause analysis. Support customers with DNS, IP, and firewall issues related to cloud environments. Work directly with architects to help reproduce and resolve customer issues.
Experience and Technical Requirements
- Experience with CI/CD tools such as Jenkins, Git, or Terraform for infrastructure as code.
- Knowledge of scripting languages such as Python, Bash, or PowerShell for automation tasks.
- Hands-on experience with cloud platforms including Microsoft Azure, Amazon Web Services (AWS), and Google Cloud.
- Strong systems knowledge (Linux, Unix) and the ability to work effectively in a team environment.
- Basic knowledge of TCP/IP and the OSI model.
- Expert knowledge in using ticketing and software tools to support current operations, as well as software design tools such as LucidChart or Visio.
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Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutionsorapplications.1. Applies scientific methods to analyse and solve software engineering problems.2. Heorshe is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. Hisorher work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of hisorher software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.